Statement by insurance company 1
My name is _ _, and I'm from the customer service department in _ _ District. The topic of my speech today is: making the front line worry-free. In February 2007, I joined the company and worked in the business processing center of Taikang Life Insurance Co., Ltd. _ _ Branch. Since then, I have been engaged in customer service. Just because I have been in the company for a short time, I need to master a lot of professional knowledge. In order to cooperate with the smooth progress of other posts, I have been studying and accumulating, and gradually learned a lot of basic business knowledge, and at the same time improved my handling methods for unexpected and difficult problems, enriching my comprehensive level of business handling. Improve their own quality, firmly establish high-quality service awareness and noble professional ethics, improve work efficiency, in order to improve business processing skills and improve customer service. I am meticulous and careful, and I won't make any mistakes in my work. At the same time, we should also strengthen the mastery and understanding of basic knowledge for the functions and work of other related posts. Facing the customer's business consultation except payment, solve problems for customers accurately and professionally, and be a comprehensive and professional customer service staff. Under the training of basic business knowledge, cultivate self-cultivation of love and dedication.
To do a good job, we must first love this position, and then we can give full play to our abilities and do everything well for our customers. Serve customers with smile, professionalism and sincerity every day. I am warm and generous, considerate and make customers happy and satisfied. Do continuous improvement, perfect service, and establish a good image for establishing the company's high-quality and civilized service. Abide by company regulations, strengthen self-management awareness, be strict with yourself, and satisfy leaders with better working conditions. Let yourself become a qualified enterprise manager!
A bridge must have piers as columns, otherwise it is difficult to circulate thousands of people; A red rose must have a rhizome as a pillar, otherwise it is difficult to fragrance on Valentine's Day; Tall buildings should also have pillars, otherwise it is difficult to rise from the ground, and what is the pillar of our company? It is the professionalism of all employees. At all times and in all countries, dedication has been regarded as the motto of life by many people with lofty ideals, and it has also achieved many great achievements and fame. "For the sake of humanity, it is not surprising that words never stop" embodies the persistence of a generation of poet Du Fu in writing, who has done thousands of experiments and even experimented with his beard, which embodies the persistence of a generation of inventor Edison in the cause of invention. From graduation to today, I have joined the Taikang family for nearly half a year. Taikang, a united, active and dedicated team, has enabled me to complete a small transformation from a student to a member of society. The insurance industry is a service industry. Colleagues often say that "service is no small matter" and "service to despair". They not only do what they say, but also satisfy customers. The letter of commendation fully illustrates the professionalism of Taikang people. Our customer service staff travel between urban areas and suburban counties several times a week to communicate with enterprises and provide face-to-face services for enterprises; Our adjuster?
As the backstage staff of Taikang Life Insurance Zhengzhou Headquarters, our mission is to take business development as the guide and company honor as the premise, and the interests of business representatives will not be affected.
So how can we really cooperate with the pace of marketing, so that our partners and customers who are at the forefront of business can rest assured of us?
First of all, from its own point of view, it is necessary to improve learning motivation, enhance professional skills, obtain information and knowledge quickly and comprehensively, adapt to the requirements of the development of the times, update ideas, and conform to the actual innovative thinking ability that is conducive to promoting development. Only by constantly learning and innovating, and improving their comprehensive quality, can we put our major into practice, serve our customers and business representatives with our professional knowledge, and improve our work efficiency. Combining with my own post, insurance rules, the continuous updating of insurance policies and the responsibility of insurance types, the examination and acceptance of insurance policies, the handling process of problem parts, and the timely publicity of morning meetings are all work areas that I need to learn and constantly reflect on. Through our own efforts, we will try our best to reduce the problems of the insurance policy, reduce the error rate of the preliminary examination and acceptance of the problems, improve the timeliness of the insurance policy, serve the marketing and business front line wholeheartedly in our work, fulfill our obligations, do a good job in logistics for the front-line partners, and let them take the lead in the business front line without worries. Third, we must have a high degree of execution. For individuals, execution is the unity of "process, skill and will". When you think about it, you must take the initiative to implement it with actions. You must be quick and accurate, and you must be "big-minded, small-minded, meticulous and dare to take responsibility." "Fast" means that we need to act quickly and execute quickly, understand the needs of customers and business partners in time, and come up with ways to meet the needs of customers and business representatives in time; "Accuracy" means doing the right thing, doing the right thing, and the method you come up with must be effective. Our work has priorities, but all the work we have to do is very important. We should take seriously what business representatives, customers and our working partners tell us and try our best to complete it. If we can't finish it, we must take it to heart and ask others. This can not only enrich our professional knowledge in other business fields, but also show our professional service level and get favorable comments from others.
Finally, as stated in our employee manifesto, my salary comes from customers and business representatives. I will treat customers and business representatives with the attitude of treating my family and sincere and considerate service from the heart. My position, honor and dignity come from the company. I want to care about the collective as much as my family and actively become a member of a learning organization. The times I live in are full of changes, competitions and challenges. I am out of date and can be eliminated at any time. I must study, reflect and innovate. I am determined to defend the team honor and Taikang brand, create value with my own urban labor, give back to the society, be a risk force for the development of national insurance industry and the happiness and well-being of people, and grow together with Taikang Life Insurance! Really make the front line worry-free!
Insurance company speech II
I have been waiting for an invitation, which should have been agreed many years ago, but it came late. This is a late appointment, my waiting is silent in the dusk, and the years pass quietly. Turning around, another season passed, and in a blink of an eye, more than 20 years passed; This is also a beautiful meeting, but also a perfect meeting to dispel the fog in my heart with wisdom.
For a long time, insurance has been far away and chaotic for me, although I have received higher education. Our generation is often called the uninsured generation. When I was young, I didn't receive a systematic insurance education. Even a little insurance knowledge came from hearsay, and there were many distortions and misunderstandings, let alone buying a guaranteed insurance.
In the professional study of life and life, the doubts in my heart gradually dissipate like fog meets sunshine. Before that, like many people, I had a weak sense of insurance and thought I was young and healthy and didn't need insurance. I participated in the new class training and carefully studied the development process of "life life". From this story, I had a complete epiphany. It turns out that I, like everyone else, unconsciously repeat this game every year. According to the statistics of China Life Table, the average annual death rate of people in China is exactly three thousandths! Some people may say that the probability of three thousandths is very small, because there are only three people in 1000. But who really dares to shoot himself in the head? Because for everyone, there are only two possibilities: life or death. So everyone's probability is 50%.
Since this is an inescapable game, since there are inevitable risks in life, why don't I get ready as soon as possible?
I've learned that the real wise man is the one who repairs the house when the sun is shining. As Mr. Hu Shi said: "The significance of insurance is only to prepare for tomorrow today, to prepare for death when you are born, and to prepare when your parents and children are young, that's all!" Generally speaking, life insurance is a special commodity, which is prepared when it is not needed and used when it is needed. When a risk accident happens, it can protect us and our families, get a lot of emergency cash, compensate economic losses, ensure the source of life and safeguard the dignity of life.
The sublimation of my thoughts contributed to the change of my mentality, which made me really devote myself to the insurance business and opened the prelude to meeting the auspicious three treasures.
The name "Auspicious Three Treasures" comes from the most wonderful part of the Buddhist sutra "Auspicious Sutra". "It is the most auspicious to support your parents, love your wife and children, and do business harmlessly." Among them, the love of parents, wives and children mentioned in auspicious classics is regarded as the three treasures of life. As the world's first open-ended policy, Auspicious Sambo is auspicious to society, companies and customers, and to parents, wives and children, which perfectly interprets the connotation of auspicious classics and the Sambo of life. "Auspicious three treasures, boundless love", every time a customer buys an "Auspicious three treasures" policy, Sino Life will donate 65,438+00 yuan to Yushu disaster area on behalf of the customer.
Auspicious three treasures, which combine auspiciousness and love, bring peace and harmony to people, but also incorporate the love and hope of millions of people. So precious and beautiful, how can I not expect it? How can I not be passionate?
"Auspicious Sambo" adopts the advanced dividend distribution method in the market at present, pays more attention to the protection function and has double personal protection. In addition, the auspicious Sambo has also been given a special guarantee responsibility for extra compensation for serious illness. Unfortunately, the customer suffers from a serious illness, and after enjoying high compensation, the main insurance liability will continue to be effective, without affecting the customer's financial income and accident protection. Really realized the "people-oriented" product design concept of Life.
Insurance company speech 3
Good afternoon everyone! My name is XXX, and I am an ordinary collector in Ping 'an District of China. I am glad that the company can give me an opportunity to communicate with you and a platform to show myself. The topic of my speech today is "Trust you, life insurance"
I used to be a teacher, serving as a senior Chinese teacher and head teacher in a well-known local primary school. I devoted my 65,438+04 years of life to education. However, the school did not give me any explanation. When I felt that there was no way to join the ranks, I chose to resign and look for a job that suited me again.
When I was most confused and didn't know where to go, I kept sending work information online. Finally, I was brought into peace by my master, Director Li. Thank my master, director Cao, my master and my beautiful leader, Li Hongxian!
I am no stranger to insurance. My brother should be the first generation insurer. Graduated from Shanghai Finance and International Insurance Department, and was assigned to China Life Insurance on 9 1 until now. He has invited me to China Life for many times, but although I know a little about insurance in his subtle way, I still can't accept its exhibition mode and really understand the function and significance of life insurance. So I turned him down again and again. Up to now, every time my brother sees me, he praises me as a glorious people's teacher. That tone is definitely from the mouth.
When it comes to life insurance, the understanding of it is still relatively abstract, although some life insurance was bought in the early days and was bought under the face offensive of acquaintances. I know nothing about the terms and responsibilities of the insurance policy.
The real ideological change should be in 0 11month. I took part in the training for newcomers, and carefully studied the development course, business performance, development prospect and insurance law of "China Ping An Life Insurance Company of China Insurance Company", which made me gradually understand and believe the strength of the company. After listening to the course "The Significance and Function of Life Insurance", I felt deeply, and I clearly understood the true meaning of life insurance. The popular understanding of life insurance is a special commodity, which is prepared when it is not needed and used when it is needed. It ensures that we and our families can get a lot of emergency cash, compensate economic losses, ensure the source of life and safeguard the dignity of life when a risk accident occurs. Especially in today's society, risks are everywhere, natural disasters and man-made disasters are unpredictable, and everyone is sick and disabled, and the risks are endless. So how can we avoid and reduce the pain and injury caused by various risks? At this time, I understand that life insurance is the most scientific, reasonable, safest and worry-free choice for us to transfer risks. At the same time, I deeply understand that all of us need insurance. Think about some people and things around you. Shortly after I joined the job, two old villagers in my hometown died in a car accident. Because they were not insured, they left their wives and children with infinite sadness and left the two families completely in trouble. At this time, I was thinking: if they have taken out enough life insurance, their wives and children can at least guarantee their livelihood. After all, the dead are gone, and the living will continue to live. For these villagers who have neither traffic awareness nor insurance awareness, I think I still have a long way to go as an insurer. At the same time, the daughter of another good friend of mine was hit by a car on her way to school, and her life was dying. For timely treatment, she spent a huge amount of 80,000 yuan on medical expenses in the hospital, which is undoubtedly a heavy burden for a small family that is in the stage of starting a business. However, the god of fortune still took care of this family, and all financial difficulties were solved, just because the children invested 50 yuan in student safety insurance at school. It can be said that the lucky god of this family is insurance. Therefore, I want to be a prepared person. First of all, I will provide adequate protection for myself and my family, and increase my care and responsibility for my family, because I am convinced that life insurance will definitely help me solve my worries.
Now that I know that life insurance is so important, I feel it is necessary and obligated to tell my relatives and friends and everyone I know well to send protection to my family. This is my original intention of becoming a life insurance agent. Now that I am a life insurance agent, I have a greater responsibility to send them happiness and save lives. This requires us to take the attitude of self-confidence, honesty, optimism, love, patience and action, the ideal of benefiting others and achieving ourselves, take the initiative to contact and communicate with them, spread insurance ideas, analyze customer needs with our professional insurance business knowledge, and formulate complete and accurate life insurance plans to meet people's insurance needs. On the basis of meeting the basic needs of customers' risk protection, we will use various financial tools and investment tools to provide customers with better financial needs, meet people's desire to pursue a high-quality life, and achieve a win-win situation for customers and themselves.
People in the desert want to see the oasis most, and our life insurance is the oasis you want to see.
In a word, I firmly believe that life insurance is the most effective way to transfer risks, which can bring happiness, peace, care, happiness, enjoyment and peace to people's lives ... Life insurance, I believe, and you? Why are you hesitating?
The insurance company's speech 3 can solemnly promise "I am responsible for my post". Only by establishing a strong sense of responsibility and the corresponding ability and skills to perform their duties can we confidently promise "Please rest assured of my work".
Leading business development with "new". Realize "responsibility and reassurance". If you don't learn, you can't be versatile, you can't have wisdom, you can't have morality, you can learn new spirits, establish new attitudes, open up new careers and complete new tasks.
Grasp business development with "reality" and realize "responsibility and reassurance" Not as good as silicon step, not as good as thousands of miles; If you don't accumulate small streams, you won't be a river. Work hard, don't talk on paper, start from scratch, accumulate sand into a tower, and accumulate karma.
Optimize business with "precision" and realize "responsibility and reassurance". High-quality products are the highest realm of business. Upgrading is the secret of leading. Optimize business projects, abandon junk business and improve business efficiency.
Ensure business development with "diligence" and realize "responsibility and peace of mind". Always contact, visit, publicize, enter the factory, broaden your horizons, seize opportunities, stabilize customers and do more business.
Leaders and colleagues, new tasks are calling and new responsibilities are waiting for us to undertake. Zi GUI cries blood in the middle of the night, and he can't call it back if he doesn't believe in the spring breeze. Let's carry forward our sense of responsibility and noble dedication, write our responsibilities into history, and write them into our dedicated Long song, so that our outstanding performance will remain in _ _ _ _ _ company forever.
Insurance company speech 4
Dear leaders and colleagues,
Good morning. Today is the first day of the rehearsal of the ultimate revenge in Sunshine Community, Zone X, China Insurance Company. I am very happy to get together with people with lofty ideals who are familiar to you and will soon be familiar with you, to study, communicate and discuss development plans together and create a better life together. The theme of my speech is "I love my team and I will improve my future".
I love my team. I want to say three words to my team: one is luck. The second is fate. The third is feeling.
The first is luck. China X Insurance is the pride of China and the flagship of the industry. The collection of talents, perfect training, transparent, fair, just and open promotion mechanism, unity and enterprising, facing difficulties, pursuing Excellence, leading service, creating value and giving back to the society have made countless customers more and more loyal to Ping An, and also made the company's manpower and performance constantly hit new highs. And China Ping An Group is the only company in China that covers all financial licenses. Driven by the troika of insurance, banking and investment, Avenue Peace will surely make history and be brilliant forever. I am proud to be in such a company. Among many branches, Dongguan Sunshine District occupies a pivotal position. Sunshine District's insurance performance in Dongguan has been far ahead. The three departments where I work are the birthplace of Sunshine District. Sunshine District has trained countless excellent departments and professional managers, which has enabled many people to realize their ideal life of time and financial freedom. Let countless families have peace and make society more beautiful and harmonious. I'm happy with my choice.
The second is fate. In fact, as early as a few years ago, I had the opportunity to become a member of Ping An. But because I don't know insurance, I look down on people who do insurance. I don't know that in this world, in fact, everyone bought insurance; The key is to buy from the insurance company or from the wallet. People with brains choose to take out insurance from insurance companies after understanding, so as to pass on uncontrollable risks in the future and ensure that their hard-earned money will not be taken away by accidents or serious illnesses; Have a healthy and safe life and live a happy and quality old age. Ordinary people, however, make a hasty decision and choose to insure their wallets without knowing it. When misfortune befalls them, they regret it, which is exactly what they say: after decades of hard work, they will return to before liberation. I am a proud and conceited person. I gave up when I didn't understand it. After visiting and training, I finally chose to join China Ping An. It's really a thousand miles away. Therefore, I will cherish it even more.
Once again, I feel it. I have been in peace for more than a year, and I have some feelings. During these 500 days, I learned a lot about life, communication art, negotiation skills and so on. See that some people live well, and some people do nothing; Looking at the influx of new faces every day, there are also students who leave sadly. However, both those who leave temporarily and those who are still struggling will have no regrets. In peacetime, they will sincerely appreciate a series of trainings and countless competitions. Let's all
If you have money and leisure, let glory always accompany you; Let your potential leap again and again; Let your mind constantly purify. In peacetime, I am proud, I am proud.
This is the best time and the worst time. Ordinary people wait for opportunities, excellent people seize opportunities, and excellent people create opportunities. Peace provides us with a good stage. After more than a year of training, I deeply realized that there is no perfect individual, only a perfect team. One can never succeed. Throughout history, none of Qin Shihuang's Hanwu, Tang Zongsong Zu and Genghis Khan, a generation of tianjiao, made great achievements and created immortal achievements on their own. In the same way, any career can not be separated from the strength of the team. In the insurance industry, organizational development is also the last word. Give more people opportunities, achieve others, and be happy for his life and my life. Only when everyone is good is it really good. I believe: if you know the way, you won't think it's far. If you have a clear goal, you will continue to act. Finally, we can quote the poem of the poet Li Bai to express a peaceful and beautiful future. "One day, I will ride the wind and waves, sail straight and cross the deep sea.
Let's work together to make every family have peace, spread love all over the world, provide medical care for the sick and provide for the old, live up to this great era and create a brilliant life.
Finally, thank you for listening.
A speech by an insurance company
Dear leaders of China Branch and all colleagues attending the meeting,
Happy new year!
The calendar has turned a new page and the era has entered a new year. Silver lake plays the role of opening the new year and resigning the old. Yutu sent a message to welcome the new year, new year, new tasks, new look and spirit.
Over the past year, under the wise decision of the leaders of Zhongzhi Company, we have actively implemented a series of instructions from superior companies, kept pace with the times, worked diligently, sought truth from facts, and strived to be first-class, leading all employees to further change their concepts, reform and innovate, enhance their core competitiveness, and carry out diversified operations. Through hard work and struggle, the company finally got rich profits and achieved impressive results.
As a member of __-x Property Insurance Company, the most ordinary salesman working in _ _-Marketing Management Department, I am proud of the achievements made by the company, and I am happy for the success of the company. I sincerely wish the company will continue to develop in scale, efficiency and quality under the wise decision of the leaders of China Branch.
A few years ago, from a laid-off worker with a heavy mental burden, with the hope of bringing home the bacon, I stepped into the threshold of __-x property insurance, joined the company staff and started as a property insurance salesman. At that time, I had no business, lack of confidence and low spirits. In the first year, the insurance premium was less than100000, and my business was very difficult. Once I was shaken, I wanted to settle for second best and seek another development. It is the education of company leaders and the selfless and endless help of employees that makes me follow the team of __-x and accompany the development of the company. __-x Poetry Army, __-x School, __-x Family Enterprise Spirit. Day after day, year after year, I have been transformed and reshaped, so that I gradually learned a number of insurance business knowledge, so that I gradually developed a good moral character of respecting leaders, loving colleagues and being kind to customers. I have fallen in love with this position from the bottom of my heart. This love stems from the persistent pursuit of career. From the serious and responsible work. This love also stems from the ardent hope of leaders and the high trust of colleagues. Because of love, the earth is wider and the sky is bluer; Because of love, flowers are brighter and grass is more fragrant. This love in my heart will always inspire me to work hard in the years to come. As an ordinary employee of __-x X, I am conscientious and hard-working, and make due contributions to the development of the company.
I know that work is responsibility, posts are sand, and ordinary posts often shoulder the responsibility and trust of the mission. No matter which position you choose, the position also chooses you. This means a pursuit and a sacred responsibility. Ordinary business posts are the stage for employees to show themselves, and we are the masters of this stage. More than ten years' work has enriched my social experience, and five years' work in the company has made me understand the obligation of taking responsibility, and let me deeply understand the weight of responsibility in my work. Doing your job well is always a strong responsibility. How important it is to shoulder your responsibilities, because a sense of responsibility will force you to move from mediocrity to Excellence.
At the beginning of the new year, everything is renewed. Facing the increasingly fierce insurance competition, the company has entered the fast lane. How to adapt to the needs of the company's development is a challenge and test faced by every employee. Improve their professional quality, strengthen service awareness, and do their job well. Take "I am responsible for my post, my service makes you satisfied, and my work please rest assured" as the principle of all my work in _ _ _. I will always test myself with my responsibility and your satisfaction. Only by fully mastering the policy and business knowledge and being familiar with your post responsibilities can you solemnly promise that "I am responsible for my post". Only by establishing a strong sense of responsibility and the corresponding ability and skills to perform their duties can we confidently promise "Please rest assured of my work".
Leading business development with "new". Realize "responsibility and reassurance". If you don't learn, you can't be versatile, you can't have wisdom, you can't have morality, you can learn new spirits, establish new attitudes, open up new careers and complete new tasks.
Grasp business development with "reality" and realize "responsibility and reassurance" Not as good as silicon step, not as good as thousands of miles; If you don't accumulate small streams, you won't be a river. Work hard, don't talk on paper, start from scratch, accumulate sand into a tower, and accumulate karma.
Optimize business with "precision" and realize "responsibility and peace of mind". High-quality products are the highest realm of business. Upgrading is the secret of leading. Optimize business projects, abandon junk business and improve business efficiency.
Ensure business development with "diligence" and realize "responsibility and peace of mind". Always contact, visit, publicize, enter the factory, broaden your horizons, seize opportunities, stabilize customers and do more business.
Leaders and colleagues, new tasks are calling and new responsibilities are waiting for us to undertake. Zi Gui cried blood in the middle of the night, but if he didn't believe in the spring breeze, he couldn't take it back. Let's carry forward our sense of responsibility and noble dedication, write our responsibilities into history, and write them into our dedicated Long song, so that our outstanding performance will remain in _ _ _ _ _ company forever.
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