What if Pinduoduo can't contact the buyer? I can't get through.

Through the intervention of Pinduoduo, complaints were handled through the Pinduoduo Business Hotline.

1. Get involved through the product: open the product merchant APP. Find the relevant order and click on the buyer's head. Enter the chat page with the buyer and try to contact each other through messages.

2. Handling complaints through Pinduoduo merchant hotline: Find and record the contact information of Pinduoduo merchant hotline. Call the merchant hotline, indicating that the buyer can't be contacted. Seek help and guidance, seek platform intervention and seek solutions.