12345, need to talk to the government. The hotline 12345 is connected to the government at one end and to thousands of households at the other. In the future, if Wuhan citizens want to make complaints or inquiries, they need to call the unified citizen service hotline "12345", instead of calling the service hotlines such as district heads' lines. The Wuhan citizen hotline will provide all-weather manual services. On April 17, Wuhan Citizen Hotline Office announced the integration of the city's government service hotline.
202 1 1 6, the guidance issued by the general office of the State Council on further optimizing the local government service hotline,
12345 service hotline is usually used for:
1. Consultation on administrative functions, responsibilities, policies, procedures and other public service information.
2 complaints, opinions and suggestions on administrative management, social management and public services.
3, management authority within the scope of non emergency management, service for help.
4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report.
5. Praise the efficiency and administrative effectiveness of government departments and their staff.