Taobao market service hotline:
1, Taobao's consumer hotline: 0571-88158198, providing all kinds of business consultation for Taobao buyers 24 hours a day. ?
2. Taobao market merchant hotline: 057 1-88 157858, providing all kinds of business consultation for non-Tmall sellers 24 hours a day. ?
3. Ali travel service hotline: domestic 400- 1688-688, international +86-57 1-56888688, providing 24-hour business consultation on air tickets, travel and holiday, scenic spot tickets, hotels and inns, aviation accident insurance, etc. ?
4. Ali Mom Hotline: 057 1-88 157999, which provides business consultation on clean out treasure to train, Diamond Exhibition, Taobao Alliance and online sales promotion from 9: 00 to 0: 00 Monday to Friday.
Extended data
The historical evolution of Taobao;
On May 2003 10, Taobao was established, which was invested and founded by Alibaba Group. 10 launched Alipay, a third-party payment tool. In 2004, Taobao Want Want went online and linked instant chat tools with online shopping.
In 2008, Taobao Mall (the predecessor of Tmall), a new platform of Taobao B2C, was launched. On the morning of 20 12, 1,1,Taobao Mall officially announced its name change to "Tmall". 20 12 On March 29th, Tmall released a brand-new Logo image.
On February 24, 20 15, Alibaba Group and CNCA Information Center formally signed a cooperation framework agreement, and the two sides jointly launched the "cloud bridge" data sharing mechanism, making Alibaba the first e-commerce platform to directly access the national CCC certification information base.
In the month of 2065438+2006 65438+27 10, the "transaction record" module was officially hidden, but the original sales volume, evaluation and other information will not disappear, but still accumulate normally.
Taobao official website-Contact us.