According to the data of the Ministry of Industry and Information Technology, since the opening of 20 17 1238 1, a total of 387,000 calls and letters have been handled, with an average settlement time of 0.7 days, and the proportion of people who are evaluated as "satisfied" and "very satisfied" is 99.5%.
1232 1 continuously optimize and improve the "intelligence level" of intelligent voice response and intelligent online consultation, introduce big data platform and artificial intelligence technology, and adopt the "No.1" linkage+intelligent consultation mode to provide public enterprises with 7×24-hour services such as pre-consultation, in-process inquiry and post-evaluation.
According to the institutional reform plan of the State Council announced on March 1 1, 2008, the Ministry of Industry and Information Technology of the People's Republic of China (hereinafter referred to as MIIT Ministry) was established as an institution directly under the State Council.
The main responsibilities of the Ministry of Industry and Information Technology are: to formulate and implement industry planning, industrial policies and standards; Monitor the daily operation of industrial departments; Promote the development of major technical equipment and independent innovation; Manage the communication industry; Guide and promote information construction; Coordinate and maintain national information security.
As an industry management department, it is mainly responsible for planning, policies and standards, guiding the development of the industry, but does not interfere with the production and business activities of enterprises. Among the national key universities, there are 7 universities directly under the Ministry of Industry and Information Technology and 5 universities directly under the Ministry of Industry and Information Technology.
The Ministry of Industry and Information Technology (MIIT) is a newly established central ministry under the background of the "multi-ministry system" reform in China in 2008. Established according to the institutional reform plan of the 11th National People's Congress. The central authorities integrated the responsibilities of the National Development and Reform Commission, the functions of the Commission of Science, Technology and Industry for National Defense except nuclear power management, and the functions of the Ministry of Information Industry and the State Council Press Office into the Ministry of Industry and Information Technology. In addition, the National Bureau of Science, Technology and Industry for National Defense will be established and managed by the Ministry of Industry and Information Technology. In addition, the State Tobacco Monopoly Bureau is managed by the Ministry of Industry and Information Technology. The Commission of Science, Technology and Industry for National Defense, the Ministry of Information Industry and the the State Council Press Office will no longer be retained.