The first part of the practical summary of office secretaries
The one-month graduation internship has ended. During my internship, I increased my knowledge and broadened my horizons. Through work practice, I have mastered professional knowledge and skill operation more deeply and accumulated valuable knowledge and experience. Now I will report my internship as follows:
First, the internship unit and internship purpose:
In the office of an administrative unit in the provincial department, I am mainly responsible for office secretarial work. Practice purpose: to improve the practical operation ability of office automation, consolidate the professional knowledge of secretarial work, enrich practical work and social experience, and apply the learned knowledge to practical work.
Second, the main contents of the internship:
Classification of confidential documents and organization of meetings; Compile information; Archives management; Secretary's daily affairs and management, such as receiving visitors, liaison and coordination. In addition, pay more attention to the use and operation of office automation.
1. The classification of classified official documents is the basic activity means for organs to communicate information and better achieve management objectives. It is the most frequent work of secretarial workers and one of the basic abilities that secretaries must possess.
The first day of internship was to enter the confidential room, which strengthened my ability to classify official documents. In the unit, it is mainly some common official documents, such as meetings, activity notices, notices and meeting minutes. During this period, through sorting out and reading official documents, I found that the language of official documents has been repeatedly scrutinized and revised, striving to meet the requirements of short length, concise writing, clear connotation and smooth writing. Studying in the confidential room for two weeks has made me more proficient in using the official document language, which I believe will also help improve my official document writing ability.
2. Meeting management. In the internship stage, I participated in the main meetings arranged by the leaders and made preparations in the national video and telephone office meeting on the transformation of forestry shanty towns. We arranged the meeting place reasonably, informed the participants in time, and kept the minutes of the meeting. I also carefully studied the minutes of important meetings issued by the leaders, so that the spirit and main points of the meeting can be conveyed to all departments in time. At the same time, print and proofread the documents issued to various departments to ensure that all work is carried out accurately and efficiently.
3. Information preparation. During my internship, I participated in the editing and special information reporting of Lin Min Information. Information work is a common means for secretaries to perform their functions and tasks. The secretary assists the leader in handling affairs, etc. Obtaining, processing and using information. Through effective ways such as learning and harmonious communication with colleagues in the department, I have mastered the ability to write materials. Information work should pay attention to efficiency. I humbly learn from senior staff how to identify and obtain valuable information to improve my ability to use functional information.
4. File management. In the process of studying in the archives. I found that archives are no longer regarded as static objects, but dynamic virtual concepts; It is not a passive product of human society, but a positive embodiment of social activities of people or organizations; Archives are not produced in a stable and vertical system, but in a dynamic and balanced system in modern network system. Archives work is also more reflected in the cooperative work mode.
5. Office automation operation. Nowadays, office automation is an essential quality for office workers. I pay more attention to the practice of automation. At present, I can skillfully operate the computer to transmit information, retrieve information and edit manuscripts. Through practical operation, I found that simply using office software such as word, excel, outlook, internet and Office can no longer meet the requirements of office automation. The use of oa and other internal office systems has effectively improved our work efficiency.
Third, the understanding of professional work during the internship.
1, to have the necessary basic knowledge, professional knowledge and other knowledge, to be a qualified secretary.
Modern secretaries should be "universal" talents, and the comprehensiveness of work requires secretaries to have various abilities and knowledge. In addition to the basic qualities of language expression, information processing and meeting reception, a secretary should also know the economic, political, historical and other fields involved in his work.
2. Pay attention to the artistry of work and optimize the secretarial team.
Secretaries should have a clear orientation, be loyal to their duties, be good at cooperation, know how to work, straighten out the relationship with leaders, colleagues and the masses, and do a good job in "three services". We should respect and love leaders, do our duty, support each other, cooperate with each other, and be United and friendly. Only a united team can improve work efficiency. At the same time, every member of the secretary group should constantly improve their self-cultivation and ability, update their knowledge, and make the group constantly optimize in the process of continuous practice and continuous learning.
3. Ideological accomplishment and work style of secretarial work
A qualified secretary must have good ideological accomplishment and work style, be responsible to the party and the people, and keep close contact with the masses. Modest and prudent, seeking truth from facts, practical and meticulous, agile and capable, and brave in innovation.
Fourth, internship experience
Through internship, I have a deeper understanding of secretarial work. A month's internship has taught me a lot of knowledge. While strengthening professional knowledge and skills, it also increases social practice. As a secretary in the new era, we should constantly improve our professional knowledge and skills, and pay attention to the cultivation of abilities and accomplishments in all aspects. Conscientiously study and implement the principles and policies of the party and the state, understand and master the deployment of leadership work, and strengthen the professional abilities of expression, handling affairs, contingency, socialization, office automation and so on. Strive to improve their own quality and become a qualified secretary.
The experience of graduation internship has benefited me a lot. Understand the society in practice, apply what you have learned on weekdays to work practice, exercise yourself and lay a solid foundation for future work. At the same time, I would like to thank the ministries and agencies that provided me with internship positions; Thanks to all the leaders and colleagues who helped me during my internship.
Summary of office secretary's practice Part II
First, the purpose of the internship:
Consolidate the main business knowledge of secretarial major, improve practical skills, enrich practical work and social experience, master operational skills and apply what they have learned.
Second, the internship time:
20xx 1 65438+1October1to165438+1October 20th.
Third, the internship unit:
XXX factory director's office.
Four, the main contents of the internship:
According to the teacher's arrangement, I made a corresponding internship plan. Pay attention to further consolidate and improve the theoretical knowledge of secretarial science in the internship stage, so as to achieve the purpose of guiding daily work practice according to theoretical knowledge. Good results have been achieved. The main internship reports are as follows:
Different offices have different jobs and different responsibilities. As an enterprise, the factory director's office is a comprehensive department, directly under the leadership of the factory director. Working mode, official documents, intimate secretary network is huge and the task is complex. In the internship stage, my main energy is secretarial work.
Secretarial work is the main work of the office. Without the assistance of the secretary, leaders can't make scientific decisions. On the one hand, secretaries are dealing with a lot of daily work, which enables leaders to concentrate on big problems. In addition, they can give full play to the advantages of understanding the overall situation and mastering all kinds of information, assist leaders in decision-making and provide reasonable suggestions. The secretary has many ideas and heavy tasks, but she must pay special attention to the following aspects:
First, take the initiative to do a good job of coordination between leaders and departments, and help leaders to do all the work in a planned, step-by-step and focused way, so as to be busy without chaos. And from writing in the past to writing and making suggestions.
The second is to carry out investigation and study, understand the learning, thinking, work and life of the grassroots, reflect to the leaders in time, and put forward reasonable suggestions. For some problems that need to be solved urgently, we should negotiate with relevant departments in time to solve them.
Three, check and supervise the implementation of various administrative regulations and resolutions, systems, methods and regulations of the unit, and verify whether the decision is scientific and reasonable, and whether it is in line with reality. When problems are found, they should be reported to the leaders in time to prevent and correct deviations.
The fourth is to organize the drafting of the work plan, report, summary, planning, resolutions and rules and regulations of the unit, and to check the policies and texts of the manuscripts that need to be reported and distributed.
Fifth, the communication from the superior department and the report from the subordinate department should be transmitted to the relevant leaders in time. The organizer and the person in charge should implement it according to the instructions of the leaders, and the reminders should be responsible for reporting the results as scheduled.
In addition to the basic conditions of the above-mentioned personnel, secretaries should also have their own special knowledge, skills, ethics and style. Therefore, secretaries should consciously and comprehensively strengthen the cultivation of these four aspects and strive to become qualified talents with both ability and political integrity. And pay attention to master the following principles.
1, there must be sufficient policy basis and factual basis. Secretary's work is mostly aimed at the actual situation, either to solve a problem or to guide a job. Therefore, we must adhere to the principle of seeking truth from facts according to the policies of the party and the state and objective facts. Seeking truth from facts is the ideological line and traditional style of our party, the criterion of all the work of the secretariat, and the quality that a secretary must possess. If some things assigned by the leaders do not conform to the principles and policies of the party and the state, the secretary should be brave enough to put forward opinions and ask the leaders to reconsider, so as to ensure the correct implementation of the spirit of the instructions from superiors and do a good job.
2. Be accurate. Accuracy is the requirement of work quality. The accuracy of secretarial management refers to the correct expression of policies, the correct expression of leadership intentions, the correct handling of affairs, the measured words and deeds, and the ability to express words. To a certain extent, it ensures the preparation of leadership work. The accuracy of secretarial management involves many aspects. In short: be accurate in writing, be steady in doing things, be realistic in the situation and be cautious in thinking. To do this, we must be careful and meticulous, and there must be no negligence or carelessness. For example, when dealing with official documents, we must ensure the quality of the documents, accurate words, true materials, careful copying and proofreading, so that every link is error-free. Otherwise, it will delay the work and even cause irreparable losses.
3. Be resolute and vigorous. This is a requirement for work efficiency. The realization of any goal is inseparable from two factors, one is accuracy and the other is time limit. Any of these mistakes will make things impossible or bad. Time limit is to shorten the cycle as much as possible and reduce intermediate links. Secretarial staff must have a strong sense of time, act quickly without procrastination, formulate a scientific working system, straighten out the relationship, have a clear division of labor, and give full play to the importance and creativity of staff. It is necessary to simplify procedures, reduce unnecessary words and etiquette, put an end to the phenomenon of "mountains and seas" and improve work efficiency. It is necessary to use modern technologies such as computers to change working methods and implement office automation, such as transmitting information, retrieving materials and editing manuscripts through computers. 4. Strictly observe discipline and keep secrets. Secretarial management should produce, process and manage documents. In all kinds of documents, most of them are kept secret to varying degrees. Secretaries at all levels often approach leaders, read some important documents and attend some important meetings. Therefore, the secretary should pay attention to the internal and external differences in public, grasp the discretion, and know what to say and what not to say. Our country has promulgated the secrecy law, and secretaries should study hard, set an example and do a good job in _ _.
In the internship stage, the main tasks I participated in are as follows: First, according to the arrangement and arrangement of the factory director, I earnestly made preparations for various special topics and office meetings organized by the factory director, so that the meeting notice was timely, the meeting minutes were detailed and fully prepared, and the minutes of important meetings were issued according to the arrangement of the factory director, so that the principles and policies of the party and government in the factory could be quickly conveyed to the grass-roots units. At the same time, submit all kinds of documents issued by superiors in time, print and proofread all kinds of documents issued by factories to all grass-roots units in time to ensure timely and efficient work. The second is the drafting of official documents. In recent years, during the discussion of the 11th Five-Year Development Plan of the Group Company, I have carefully summarized and sorted out the parts related to our factory according to the opinions discussed at the joint meeting of the Party and Government, and the Chemical Plant of Datong Coal Mine Group Company has written "Several Suggestions on the 11th Five-Year Development Plan (Discussion Draft) of Datong Coal Mine Group Company". After being affirmed by the factory leaders, we will propose to report to the secretariat of the group company. Because the opinions were pertinent and the words were relatively rigorous, when the second draft of the discussion draft was issued, I found that the parts suggested by our factory were completely revised according to the contents provided by our factory. This not only shows that our suggestion is more scientific, but also serves as the drafter of the suggestion and the internship report of an office secretary.
A little sure. Third, pay attention to your exercise in office automation. As a modern enterprise, using computers is an essential quality for office workers. At present, I can use a microcomputer to input words and process files. Basic proficiency in secretarial work, such as copying, faxing and document processing. The speed of text input can reach about 4 thousand words per hour. At the same time, it can also use the Internet to query, transmit, receive and store relevant information. However, there are still some shortcomings. Watch-making, for example, is very unskilled because of few operations. There is also a multifunctional machine that has been widely used at present, because the unit has not equipped it and has not mastered it.
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V. Internship experience
Through internship, I have a deeper understanding of the importance of secretarial work. Especially in the new situation, secretaries should study Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory and Theory of Three Represents hard, learn to use the basic principles and methods of Marxism, seriously study and study the principles and policies of the party and the state, fully grasp the spirit of policies, timely understand and master the work arrangements and requirements of superiors in different periods, put policies into practical actions, and enhance the ability of organization and coordination. Professional working ability, inspection and guidance ability, staff consultation ability, written expression ability and skilled skills in using various automatic office equipment, strive to improve their own quality, strengthen the transformation of world outlook, and become qualified secretarial personnel with excellent politics and proficient business.
The above is my internship report. Ask the teacher to correct the mistake.
The third part of the practical summary of office secretaries
This year, I went to Nanning xxx Company for an internship from X to X, and now I will do a section on this internship opportunity.
During the internship, I was mainly responsible for office secretarial work. In this process, I adopted the way of watching, asking and learning, got a preliminary understanding of the specific business knowledge in the company secretarial work, and expanded my professional knowledge. It laid a solid foundation for normal work in the future. From the aspect of personal development, the work style as a social person and the important role of professional knowledge in the work process should have the greatest influence on me. Because these are all aspects that I haven't touched in school, let me tell you about my knowledge and experience in this field during my internship.
First, good secretarial quality is an important basic condition for daily document file management.
As the leader's assistant and staff officer, the secretary's words are first recorded and copied; The second is the drafting of the manuscript. Records, including leaders' dictation, visitors' reception, meeting records, telephone records, etc. Copying refers to the manuscript written with scribbled handwriting or due to repeated scrutiny, revision and marking in the process of drafting, so as to further revise or deliver it for printing. The secretary's duty is to help the leader write the manuscript and let the leader make time for other work. Drafting manuscripts is the main part of a secretary's work.
To achieve the above objectives, secretaries must have certain qualities. In addition to the basic conditions of general staff, he should also have his own special requirements in knowledge cultivation, skill cultivation, moral cultivation and style cultivation. Whether knowledge and skills are good or not is a question of whether a secretary is competent. Moral cultivation and style cultivation are good, which is a question of whether a secretary is qualified. Therefore, the writing secretary should consciously and comprehensively strengthen the cultivation of these four aspects, and strive to become a qualified and competent staff member with both ability and political integrity. In his post, he should not only copy, record and draft written materials, but also be the assistant and consultant of leaders, and also handle and process high-level written materials, which also provide accurate, rich and detailed original materials with high value for documents and archives. Therefore, a good secretary's quality accomplishment is one of the important basic conditions for daily document file management.
Second, pay attention to the artistry of secretarial work.
A good secretary should not only know where he is, find his coordinates accurately, but also have extensive scientific knowledge and a series of working methods and arts, which are mainly embodied in serving chr(39) and chr(39). So, how to show the art of secretarial work?
First of all, respect without flattery. Straightening out the relationship with leaders is something that secretaries need to pay attention to and be cautious everywhere, and it is also a place to show their work art. The general principle is to put the cause first, proceed from work, and respect, support, cooperate and assist the work, position and personality of the deputy leaders equally from the standpoint of the leaders and the led. When you get along with many leaders, you must focus on your career, start from work, and try your best to maintain the unity and prestige of the leading group, not from feelings and people. You can't show who you are close to, who you are alienated from, who you listen to, and who you don't listen to; It is even more impossible to be a leader to flatter B leaders, and to be B leaders to flatter C leaders. We should always maintain a pure, sincere and tested friendship with many leaders as revolutionary comrades.
Secondly, take the initiative to attack and not be offside. The secretarial work is centered on the leadership work, and it is necessary to carry out auxiliary work that runs up and down, left and right, and back and forth synchronously around this axis. Auxiliary determines the passivity of secretarial work. How to change passivity into initiative depends on the secretary's work art, which has four aspects: first, try to understand and master the overall work like a leader; Second, try to understand and master the central work and leaders in a period, be able to distinguish the priorities of work and actively eliminate matters that interfere with the central work; The third is to study the thinking of leadership work, analyze the intention of leadership, and understand, improve and implement it. The fourth is to accumulate and store relevant work materials, remember what should be remembered and save what should be saved. With these four foundations, we can have a consistent understanding with the leaders in our work, have the same feelings and language, and supplement and correct our opinions when discussing our work, which is to the point. Again, obey rather than blindly follow the trend. Secretarial work is the hub of information release and reporting, with the functions of scheduling, coordination and comprehensive processing. The secretariat is in such an important position that it has to pull a carriage with the leader and move forward according to the leader's intention. However, obedience does not mean blind obedience and unanalyzed echo. The analysis of chr(39)chr(39) has two meanings: one is to deepen the understanding of leadership intention from the analysis and enhance the confidence in implementation; The second is to fill the gaps in the analysis and play a role in further improvement. Acting according to the opinions of leaders can only be the implementation of correct opinions. Not only can we not do some incorrect thoughts or behaviors that violate the law and discipline and abuse power for personal gain, but we must resolutely resist and oppose them.
In short, the artistry of secretarial work should be constantly improved through the use of skills and techniques.
Third, have the necessary professional knowledge to be a qualified office secretary.
First, specialization and universality. There is no blind spot in secretarial work. As long as the leadership work may involve areas, the secretary can't say "no". For example, as a secretary of a government leader in charge of industrial economy, you must first have some basic qualities of a secretary, such as the ability to express words, the ability to process messages and messages, and the ability to receive meetings. Secondly, we should be familiar with the knowledge of industrial economy, market economy, relevant national and local policies and regulations, and regional economic operation. Don't talk and write articles everywhere, every sentence is "layman's words". Thirdly, we should have an understanding of other fields that may be involved in leadership work, such as politics and history. Therefore, a secretary must be a generalist, not only to understand other related knowledge, but also to be broad-minded, so it is difficult to be competent for secretarial work.
Second, before and after. The secretary is the staff assistant of the leader, whose main duty is to serve the leader. To this end, it is necessary to achieve coordination and unity before and after. The so-called "before" means that the work related to leadership should be considered in advance, completed in advance, and a certain amount should be reserved in advance. This includes two meanings: first, the work assigned by the leader should be completed before the time specified by the leader, giving the leader a buffer time; Second, the work that the leaders have not arranged but will be carried out according to their own judgment should be planned in advance, and they should be ahead of the leaders.
Finally, both inside and outside. Because secretaries are often close to leaders, they not only directly participate in many aspects of decision-making, but also hold some little-known secrets, including the personal privacy of leaders. Therefore, secretaries should pay attention to the differences between inside and outside when they are in public activities, grasp the discretion, know what to say and what not to say, and can't make rude remarks for grandstanding and temporary interests. This will not only reveal some work secrets, but also damage the image of the leader, which is not good for work and for yourself.
The secretary should be an excellent public relations person.
Knowing that the secretary's duty is to help the boss do a good job, in the company, we should always be full of energy and self-confidence to meet all kinds of challenges. Hesitation and procrastination should be resolutely opposed. Even routine mechanical routine work should be meticulous and conscientious. We should strive to create a good image every day, with a sincere smile and serious work.
No matter working in any department, interpersonal relationship is very important. The secretary has to contact and deal with the boss, colleagues, guests and subordinates every day, so he must be happy and respectful, create good interpersonal relationships with elegant manners and high-quality cultivation, strengthen the unity within the company and improve the external image of the company. In this sense, the secretary should be an excellent public relations person.
In some companies, the secretary doubles as a receptionist. Customers often get the first impression of the company through the reception of the secretary. So its clothing, dressing and behavior are directly related to the company's image. Even if you don't do the front desk reception, the secretary will inevitably contact all kinds of people inside and outside the company, so personal image is very important. Dress neatly, don't wear heavy makeup, clothes and shoes must be clean, hair should be neatly combed, manners should be natural and generous, attitude should be kind, and elegant speech and manners should be shown everywhere.
Fifth, adjust the mentality and calmly face the setbacks in secretarial work.
Life will inevitably encounter setbacks, and a life without failure is not a complete life. In the post of secretary, there is not much skilled labor, and most of it is trivial and repetitive work, so the setbacks that the secretary will encounter in his work may mainly occur in: [1] poor communication with superiors; [2] A job given by the boss feels very hard and difficult to be competent; [3] Tired of trivial and repetitive work; [4] Have an argument with the boss; [5] Emotionally.
In view of the characteristics of the position of secretary, when encountering setbacks, we might as well adjust our mentality to ease the pressure and face setbacks. As the old saying goes, "Heaven has a great responsibility to the Sri Lankan people, so we must first suffer their minds, work their bones and muscles, starve their bodies, empty their bodies, and do things in disorder, so as to get what they can't do." When encountering setbacks, we should calmly analyze, find out the reasons of setbacks from the aspects of objectivity, subjectivity, goals, environment and conditions, and take effective remedial measures. Establish a dialectical view of setbacks, always maintain a confident and optimistic attitude, and realize that it is setbacks and lessons that make us smart and mature, and it is failure itself that ultimately creates success. Learn to comfort yourself, tolerate setbacks, be open-minded, optimistic and work hard. We should be good at turning pressure into motivation and changing the depressed state in our hearts, so that we can relax physically and mentally, strive for success again, and let our eyes face the future.
"I think it's an armchair strategist. I don't know if it should be done." When I first read this sentence, I didn't feel anything special. However, after this short internship, I not only really understood its significance, but also deeply realized its connotation. For me, society and institutions are the best universities. I found that the theoretical knowledge learned from textbooks is too limited and shallow if it is not combined with the company's work practice.
During my internship, I have both the joy of harvest and some regrets. Maybe it's because the internship days are short, not because of the secretarial major. My understanding of some secretarial work is only superficial, just watching others do it and listening to others tell me how to do it. I can't personally feel and handle some jobs, so I can't understand their essence. But through the internship, I have deepened my understanding of the basic knowledge of secretarial work, enriched my practical management knowledge, and made me have a certain perceptual and rational understanding of daily secretarial management. It is realized that to do a good job in the daily secretarial management of enterprises, we should not only pay attention to the study of management theory knowledge, but more importantly, we should closely combine practice with theory.
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