1, always enthusiastic.
People like people who smile at themselves, and people who treat themselves sincerely. Treat customers equally, don't be too poor and love rich, treat every customer seriously, and our warm reception will make him have a good impression on our real estate, then our goal will be achieved.
2. Be prepared in advance,
When receiving customers, we should anticipate the questions to be asked in advance, such as understanding the customer's housing needs, understanding the customer's real needs, understanding the customer's personal family situation and so on. Be sure to prepare good words in advance and impress customers when explaining the house to them. Here you can prepare three words: long, medium and short, which are specially prepared for different customers.
3. Be a good listener.
A good salesman must be a good listener, and understand the needs of customers by listening; He should also be a psychologist. It is an important condition to judge the inner thoughts of customers through their words and deeds. More should be negotiators. After synthesizing various factors, seize the opportunity, hit the nail on the head, and go straight to the point. This is the key factor to clinch a deal.
4. Create files for customers.
Leave a file for each customer to record the customer's clothes, status, needs, chat content and so on. Do a good job in customer registration and follow up the return visit.
5. Make yourself a real estate expert! Improve their business level, strengthen real estate-related knowledge and the latest developments. Establish their own professional quality, but also let customers trust themselves more, let us have more confidence in our own real estate.
6. Do something for customers.
We can put ourselves in the customer's shoes, provide him with a market report, and provide professional views and opinions of the industry for him to choose a house. In this way, customers can get real benefits and services. At the same time, we should also stimulate the advantages of our own housing and find a good house that meets the real needs of customers!
Real estate sales, in fact, is not that complicated. Only by mastering the skills and cultivating a set of sales routines of their own can we win customers quickly and bill successfully.
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