As a college student, how to be close to the people, listen to public opinion and solve people's worries?

In the early spring, it's warm and harmonious. Walking in Beixin Street, you can see spacious and clean roads, beautiful residential quarters, cheerful smiles of people ... all of which make people feel the beauty of harmony everywhere.

In recent years, with the goal of building a harmonious society, Beixin Street has thoroughly implemented Scientific Outlook on Development, paid close attention to people's livelihood, always cared for the masses, listened to people's voices, understood people's feelings, solved people's worries, complied with people's opinions, warmed people's hearts, and opened five avenues to communicate people's hearts, which made the cadres and the masses have mutual affinity, and the streets showed a good situation of unity, harmony and prosperity.

Go deep into the grassroots, sincerely, and listen to the voice of the people. Beixin Street has set up a reception room for leading cadres, which is co-located with the petition office and implements "one institution, two brands". Set up a reception room for mass work, set up a "home for the masses", improve internal facilities, and receive visitors from zero distance. "Smile, enjoy tea and be enthusiastic" to the visiting masses, and establish accounts, classified records and timely mediation for the problems reflected by the masses. Improve the "public opinion communication mechanism" and improve the systems of "open reception for leaders" and "reception day for leaders". Conscientiously implement the contact system of street cadres' housing, housing units, members of neighborhood committees and unit leaders. Vigorously carry out the activities of "going to hundreds of households, visiting hundreds of households" and "making friends in pairs", have a heart-to-heart talk with friends, understand their thoughts, solve their difficulties, and dynamically grasp social conditions and public opinion.

Build a platform, talk online, and understand people's feelings. "Street social conditions and public opinion forum is an important platform for residents in the jurisdiction to participate in the discussion of state affairs. We regularly browse the forum every day, respond and deal with the problems raised by residents involving their departments and units in a timely and serious manner, and win the trust of the people with solid work. " Sun Jian politician, secretary of the Street Party Committee, said a word and made a decision on the spot. After the opening of the online dialogue column of street social conditions and public opinion, residents can put forward opinions and suggestions to all units and departments of the street online anytime and anywhere. Up to now, all street units and departments directly under the street have participated in the online dialogue, attached great importance to the problems raised by netizens, and coordinated and solved them in time. At present, the street social conditions and public opinion forum has become an effective platform for "public opinion can be expressed at any time, people's feelings can be quickly reflected, and people's livelihood needs can be solved in time".

Implement responsibilities, strengthen measures, and solve people's worries. Beixin Street firmly established the idea that "development is the first priority and stability is the first responsibility" and set up a leading group for mass work headed by the secretary of the street party committee. According to the principles of "territorial management, graded responsibility, centralized management" and "who is in charge, who is responsible", it is clear that the main responsible persons of street police stations, communities, neighborhood committees, enterprises and units are the first responsible persons.

Sunshine office, open government affairs, conform to public opinion. "Now, the major issues of streets, communities and neighborhood committees can be clearly seen from the public column, the misunderstanding of mass cadres has been eliminated, and the hearts of ordinary people have also brightened." Recently, Wang Dehai, deputy secretary of the Party Committee and director of the office of Beixin Street, pointed to the newly updated public affairs column and told the author. In order to satisfy the residents' right to know, participate and supervise the streets, communities and village affairs, and improve the transparency of work, Beixin Street regards the openness of affairs as the focus and foothold of close party-mass relations, earnestly implements democratic decision-making, democratic management and democratic supervision, and strengthens the construction of grassroots democracy. The streets are open from the aspects of party affairs, finance, publicity of policies and regulations, public sentiment and public opinion. And timely modify projects that do not meet the needs of the situation, and increase party affairs publicity and public opinion propaganda. Streets are divided into three time limits: long-term opening, regular opening and immediate opening. For long-term content, adopt the system of long-term publicity; For dynamic, phased and routine work, use the open column to make it public in time; For temporary work, immediate disclosure shall be made in the form of posting announcements. In order to improve the feedback mechanism of sunshine office and open government affairs, the street has set up a "mass suggestion box" to publicly report telephone numbers, so as to facilitate the masses to ask questions, opinions and suggestions. The problems, opinions and suggestions reflected by the masses were investigated and handled in a timely manner, and the results were made public in an appropriate form, ensuring the effective development of all work.

Be pragmatic, care about the masses and warm people's hearts. Beixinjie vigorously implements the "popular project", always regards employment and social security as the foundation of people's livelihood, sets up a "re-employment volunteer team" in the community, collects employment information extensively, provides employment information for the unemployed, and carries out employment services such as sending workers to their homes. On this basis, Beixin Street changed from "blood transfusion assistance" to "hematopoiesis assistance", and provided free skills training for eligible unemployed people on a regular basis, so that they could learn from their strengths and apply what they have learned, and achieved the goal of "training one person and getting rid of poverty through employment". Street party committees and offices always pay attention to the warmth and coldness of vulnerable groups. Since 2007, the street civil affairs department and Beixin Charity Branch * * * have distributed 2,728 people with low-income subsidies to the needy people in their jurisdiction, and * * * has distributed low-income subsidies of more than 2.3 million yuan; At this year's conference on helping needy groups, Beixin Street also gave198,000 yuan to help 486 poor families, family planning families with two daughters, teachers trapped by illness, seriously ill families, entitled groups, poor students and laid-off workers, which really made the people feel the warmth of the party and the government.