In terms of cost:
Usually, it may have a certain charging mode. The specific charging standard may vary according to different functional modules, usage duration, store size and other factors. Some functions may be provided free of charge, but some more advanced or specific smart hosting services may need to pay corresponding fees. There may be different charging periods, such as monthly, quarterly or annual.
Function introduction:
Intelligent reply function can automatically deal with some common customer consultation questions, give accurate answers quickly, and save the time of manual reply.
Intelligent distribution function can reasonably distribute customer consultation to different customer service personnel or teams according to customer characteristics and needs, and improve service efficiency and quality.
Intelligent marketing function can automatically push relevant promotional activities, recommended products and other information according to customers' behaviors and preferences, which is helpful to improve sales volume and customer stickiness.
Experience:
For some sellers, there are certain benefits. For example, when the seller is busy or not in front of the computer, he can still reply to the customer's inquiry in time to avoid customer churn. It can automate some daily work and give sellers more time and energy to focus on other important things. At the same time, through the intelligent marketing function, more sales opportunities may be excavated.
However, not all sellers will feel completely applicable. Intelligent hosting may not be flexible and accurate when dealing with some complex problems, or it may require manual intervention. For some sellers who pay attention to personalized service and deep interaction with customers, they may be more inclined to self-management.
In a word, whether to choose to use Niu Qian Taobao Store for intelligent hosting needs the seller's comprehensive consideration according to his own actual situation, business strategy and budget. Before making a decision, it is recommended to know the specific charges and functional details in detail, and even try the free version or trial version first to evaluate its help and effect on your store operation.