Brand model: ASUS UX30K723A
System version: win7
Software version: Taobao 12. 123. 1
1. Open the JD.COM client of the mobile phone, and click Me at the bottom right to enter the personal center.
2. Find the tools and service options, and then click Customer Service on the left.
3. In the pop-up page, you can choose self-service. To use the manual service, you need to click the online customer service below.
4. In the edit box below, enter Manual-contact online customer service.
5. Select the type of problem you encounter and submit the corresponding order information.
6. Then you can click on the+on the right and choose to upload pictures for consultation.
7. After submitting the order information, select customer service progress to query the corresponding order processing progress.