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Seven-day cycle, reading short articles input and output.
August 8-August 15.
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Deduction: Because of this, so that. Speak according to the cause and effect of things.
Induction: tell the conclusion first. Important!
Communicate the necessary information to the other party in a short time. Specific usage: point (conclusion) ~ ~ reason (basis) ~ ~ examples (specific cases) ~ point (end after reaffirming the conclusion)
No one can shake the facts-data, convincing evidence.
(It is easier to understand and convince people by putting some problems that they think of by feeling into "data" and turning them into clear "evidence". )
The more novice you are, the more you must grasp the facts. When problems are found, actual data should be collected in detail. For inexperienced newcomers in the workplace, the only weapon is data. Only unique and independent statistics are useful data.
The content and significance of Hollywood movies are love, family and justice that can be understood all over the world. (that is, low context. Experts like high context. Before watching a movie, they need to know the background and cultural knowledge related to the content of the movie. (In other words, only after experiencing or understanding the story background of certain themes can we appreciate the film works. )
Let it be.
The greater the responsibility, the more it is necessary to distinguish between data and personal feelings.
Explain to people without background knowledge and try to make them understand. -Outsiders are clear (overall process issues. )
On the premise that the other party has no relevant knowledge at all, start from scratch. Not asking questions does not mean fully understanding, but means not understanding. Usually, you should consciously capture the signal of the other party's understanding degree, so as to adjust your speech speed. Zhang Chi has a degree in explaining difficult problems in depth and improvising.
The ultimate way of information transmission:
1. Learn and imitate each other's words, ways of thinking and expression habits completely according to each other's pace, and the documents are written in the format used by customers.
Is this a word within the company or a word with a wide range? "Work: consulting project/work; Planning projects/cases; Customer/customer customer. )
What is the most important thing in a business environment? -Constantly exceed the expectations of the other party (customer/consumer/boss) ...). First of all, we must correctly understand what the other party really wants to see. Business-grasp customer expectations and give results that exceed customer expectations. Trade secret: predict the customer's expectation, and give the result beyond the customer's expectation in the most critical place. Sometimes, you need to let the other person adjust his expectations. After full communication, lower the expectations of the other party. Not easily agreed.
Basic examples of planning scheme:
1. 1. Confirm the purpose and ultimate goal of xx activities and strive for the unification of customers;
2. Then investigate the trend of xxxxxxxx. Specifically, classify xxxxx and xxxxx, and analyze ——————————————————— what is the result;
3. Analysis ———————————————————
4. Exploring ————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————
(Discuss future policies for the report = = = Interim report. )
5. Then decide the future goals.
6.*** takes several months and costs RMB.
Advantages of this method: 1, grasp the overall and general steps of the work, and take your time. 2. Determine the responsibility scope, steps and methods of relevant personnel in advance to avoid rework or temporary changes. 3. The difficulty and workload of the work can be estimated in advance.
Exercise: Three people travel overseas, discuss the steps and arrange the itinerary.
Example:
1, check the timetable and confirm the date and time.
2. Decide the destination. List the countries you want to go to, confirm the destination punch point and what you can do.
3. Analyze, evaluate and prioritize from multiple angles. (Angle: sightseeing, food, entertainment, expenses, humanities, ...)
4, the final result.
Needle (specialty) will not give up: draw the whole picture of the problem with logical tree and distinguish the trunk from the branches and leaves. After knowing which is more important, you can bravely give up. After judging the importance, the decision-making speed is rapidly improved and accurate. At the same time, it promotes the improvement of the overall work quality.
I couldn't write a satisfactory logic tree at first, but after six months of solid practice, I can master it. Other people's opinions and feedback are also important! )
Fact-Status Analysis-Conclusion (Action)
Clouds-It may rain-Take an umbrella-
It is best for the three to appear together in the same report.
Actions can be diversified, not necessarily single.
Distinguish between facts and opinions and suggestions. (Is it a personal guess or a trend conclusion? )
Topic recommendation: "The present situation of facts; My interpretation and analysis; Suggested action plan; 」
Investigation and study must be carried out on the basis of hypothesis. -Make a bold assumption! To establish a hypothesis is to prepare the conclusions needed at present in advance.
Make assumptions about the problem in advance and lock the focus of the investigation in order to investigate and analyze it efficiently.
Investigation and study is the verification of hypothesis. There is no value in doing research without goals and assumptions.
If there are different data from the hypothesis in the test, then accept it honestly and set a new hypothesis!
Once you master hypothetical thinking, the speed of making decisions will increase rapidly. Because they not only finished the research on the problem, but also prepared the conclusion. )
"For example,
Make assumptions about travel plans in advance.
Rest for three days somewhere.
Take five days off and go somewhere.
Rest 10 days or so, somewhere.
Make a list of places you want to go, simply investigate the timetable of the plane, then analyze when and where to go and make a simple budget. No need to be particularly detailed. Just a simple hypothesis. When the holiday comes, there will be no hurry, and there will be a satisfactory and happy holiday. -the importance of preset direction!
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Improving business skills is not information but brain!
Information itself can't improve business skills, but at most it is icing on the cake. )
When contacting information, you must have your own ideas and keep thinking. Using your brain means having your own opinions and connecting information with your own opinions. Before reading the answer, give yourself 1 minute to think!
It doesn't matter if you think wrong! To hold your own ideas is to realize your mistakes and realize that your ideas are different from others. There is no need to remember the correct answer. The important moment is to link the information with your own point of view and keep thinking deeply. Then, dig out one or two essences and process them carefully! Searching for the Essence bibliography: imagination, why the air is transparent, and the capital of happiness: why Van Gogh is poor and why Picasso is rich.
Only by seeing the essence of the problem clearly can information realize its real value.
{Data production skills}
Meeting minutes-record the things decided at the meeting! (that is, the decision is implemented in words as evidence in the future. Writing in black and white can avoid controversy, because it is not clear what decision has been made. Decision-making matters, confirmation matters, and contents confirmed to relevant personnel. )
Necessary meeting minutes: date and time; Location; Participants; Contents (arguments and themes) of this arrangement;
Focus: what has been decided; Undetermined matters (issues that need to be decided next time); Matters to be confirmed; Preparations before the next meeting (person in charge and deadline);
Project management table. Recommended. Don't use vague words, but set them in detail. )
Numbering date
title
contents of a project
Solution direction #
current state
Person in charge #
Duration #
Devote yourself to the results of your work.
That is, make a commitment to the person you contribute.
Commitment and trust are very important!
People with high commitment have the same quality: 1, and know the job content (you choose and really love this job, and this awareness can enhance your commitment. ) 2. In a highly engaged team (influenced by the environmental atmosphere).
In team work, we must show our differences from others and highlight our own characteristics.
If two people have the same job, then one of them will be selected. You don't need two people to play the same role. This is the trend of cost, the embodiment of efficiency value and the deepening of division of labor and cooperation.
In any case, you can't make up for your weakness in the field that others are good at. "That personal computer is very powerful, I also want to learn. This person's conversation skills are good, I will learn. " Actually, I can't finish it. Limited energy, only do the skills necessary for life.
We should first take the work that we are good at and can give full play to our personal abilities as the starting point, "instead of thinking that it won't, it won't." Having the same skills as others is not powerful, but focusing on differences. Then get recognition in your own field. Thinking, "What can I do now?" Look for places where you can contribute to your career.
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