1. Introduce yourself. First, show your ID card to the customer with a smile. Introduce yourself and let the customer call or send a message to inform you that you have arrived at the post.
2. Understand the needs of customers. You should ask customers what special requirements they have for you actively and humbly in the first time, so that you can meet customers' needs at the beginning and quickly improve customers' satisfaction with you.
3. Change shoes, wash your hands, pack your belongings, take a shower, change clothes, and start work. You should get familiar with the environment as soon as possible. If you don't know anything, you must ask. Don't look around, so as not to leave a bad impression on customers.
4. Visit the mother and baby to the room of the baby and the mother, first sort out the ideas, understand the next situation about the mother and the baby, record it through communication, and praise the mother and the baby appropriately. Communicate with the parturient to understand the physical condition of the baby and the parturient, so as to facilitate the next work.
5. Check whether the articles and baby products are complete. Don't be short of this or that when you use it in the future, which will easily arouse customers' disgust. When you put forward that it is the customer's business to buy or not in the future, there is no need to force it; At the same time, ask and observe the necessities of life to see if there is any damage or abnormality.