1. Open the welcome website of Qingguo, and click the "Retrieve Password" link at the bottom of the login page.
2. On the password retrieval page, enter your student number and ID number, and then submit.
3. The system will send an email containing a password reset link to your mailbox according to the student number and ID number you entered.
4. Log in to your personal email, find the email that Qingguo welcomes to send, click the password reset link, and follow the prompts to complete the password reset.
If the above steps can't solve the problem, you can consult Qingguo Xin Ying customer service or go to the school academic affairs office to clear the password.