But you pull down the product page and post a consultation at the bottom to ask customer service.
Question 2: How does 2:JD.COM chat with sellers? In the upper right corner of the baby page, there is a red button that says "Contact Customer Service". Click to enter the skill consultation question, as shown in the figure:
Question 3: How to buy things and talk to sellers in JD.COM? In the shopping cart, there is a pea-like symbol next to everything, so you can contact the seller.
Question 4: Can't I chat with the shopkeeper when shopping in JD.COM? Yes,
There are two ways to contact merchants when buying products in JD.COM. COM:
1. Is there any contact information on the merchant page? JD.COM is online. If the merchant has set up an online consultant, you can contact him. If the merchant fails to set it, it is not;
2. You can call to complain and ask customers to call your home, and then tell them that the third party in the general store will have customer service online consultation;
Most products in 3.JD.COM Mall can be delivered on behalf of customers. Therefore, if you deliver products on behalf of JD.COM after placing an order, you may not be able to consult customer service online. If necessary, you can consult JD.COM Customer Service.
Question 5: How to buy things in JD.COM Mall and how to contact the store? JD.COM is B2C. If you have any questions, please contact customer service.
If you have any questions, welcome to Tesco. Discuss the communication and consultation of JD.COM dynamic disk.
Question 6: How does 6:JD.COM contact sellers like Taobao? You can.
On the right side of the baby details page. Contact customer service
You can click directly and a dialog box will pop up. You can contact customer service.
Question 7: How to communicate with sellers when shopping in JD.COM? You can click on the contact customer service on the right to communicate with the customer service of the seller or self-operated products.
You can also download JD.COM Dongdong Exchange. Like Taobao's Alibaba Want Want, JD.COM Dongdong provides chat records and other functions.
Question 8: I want to ask about shopping in JD.COM Shopping Center. How to start a dialogue with merchants? If you are not self-employed, there will be options under the goods.
Question 9: How to talk to sellers on JD.COM? You can download a special chat software "Knock Knock" for JD.COM on the computer, and you can communicate with the seller.
1. Open the homepage of JD.COM Mall and select the goods you want to buy.
2. On the far right side of the product introduction, the name of the merchant will be displayed. Click "Contact Customer Service" below the merchant to communicate with the merchant.
3. If "Knock Knock" is not downloaded and installed, the user will be prompted to download and install it. Just follow the prompts.
Question10: how can jd.com contact the seller? Method 1:
1. After logging in to JD.COM Mall, open the product interface, and the words "Contact customer service" will appear at the back of the product. Just chat with customer service directly online. Customer service represents the seller.
2. If the customer service is not online, you can click "Leave a message for customer service". Be clear about the questions you want to ask the seller, and click Send after writing.
Then the seller's customer service will give you a reply as soon as possible. You can check the reply in my JD. COM- message wizard. Click My Order, enter my JD.COM, and find the message wizard at the bottom.
Method 2:
Some goods include official website and telephone. You can find the "after-sales guarantee" of the goods and check the telephone information. If you have a service phone number, you can contact the seller directly.
Step reading
Method 3:
You can also contact the seller through JD.COM customer service. If you really can't find the seller, you can complain to JD.COM customer service online or by phone.
Source: jingyan.baidu/...4.