Complaints and suggestions: (+86)020-96 158(24-hour service)
Lost and found office: (+86)020-96 158(24-hour service)
T 1 police station: (+86)020-86 137273
T2 Police Station: (+86)020-86 129977
Medical emergency: (+86) 020-36062664 (07: 00-22: 00)
Baggage enquiry: (+86)020-86 12292 1
Extended data:
Flight precautions.
1. The airline stipulates that check-in procedures should be stopped 30 minutes before the flight takes off, so we should arrive at the airport 1 hour before the flight takes off. ?
2. Find the corresponding airline counter and hand over the ticket and ID card to the airport check-in personnel. If you have big luggage, please check it here. Baggage under 20 kg in economy class is free.
Be careful not to carry contraband in the checked baggage. After boarding the plane, the check-in staff will return the passenger's air ticket, boarding pass, luggage ticket and ID card to the passenger. ?
4. Go to the security checkpoint. There is a security counter at the entrance to the checkpoint. Give the passenger's ticket, boarding pass and ID card to the security inspector. If there is no problem, the security inspector will stamp the boarding pass.
5. After passing the security check, look at the boarding gate indicated on the boarding pass and find the terminal corresponding to the boarding gate.
Reference source: Guangzhou Baiyun International Airport-Contact us.