The mayor's hotline mainly accepts the following matters:
1, opinions, suggestions or requirements on reform and opening up, economic construction, urban management, social undertakings and rural work in our city.
2, in accordance with the statutory duties, should be solved by the city's governments at all levels and their departments, as well as work opinions and suggestions.
3, to provide public services, opinions and suggestions, and other service information consultation for enterprises, institutions and their staff in the city.
4 suggestions, opinions and opinions on the procedures and policies of government departments at all levels in the city, as well as complaints about work efficiency and work style.
5. Hot and difficult issues that directly affect people's daily life, and various kinds of help from citizens.
6. Other problems that need to be solved by the government in social life.
Legal basis: Article 3 of the Guiding Opinions of the General Office of the State Council on Further Optimizing the Local Government Service Hotline.
Accept all kinds of non-emergency needs of enterprises and the masses, including consultation, help-seeking, complaints, reports and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection. Do not accept matters that must be solved through litigation, arbitration, discipline inspection and supervision, administrative reconsideration, government information disclosure and other procedures, matters that have entered the petition channel, matters involving state secrets, commercial secrets, personal privacy and violations of social public order and good customs.