International Hotel
Shanghai
Note: Operations Manager
Reply: Complaints about hotel services.
Dear sir,
I stayed in your hotel on June 9, 1965 during my business trip in Shanghai last week. Because of the business relationship between our company and your hotel, this matter was arranged by our company secretary. During my stay, I found the hotel service unsatisfactory. Here are some key points:
1) The bathroom is not cleaned: the floor is wet and the bathtub is dirty;
2) Hot water is not hot enough: despite all adjustments, only warm water is discharged.
My bad experience this time is completely different from last year. Last year, I found the service in your hotel was very good. I hope you can seriously investigate this matter, otherwise my company will consider deleting your hotel from our preferred hotel list.
I hope to receive an official explanation from your hotel soon.
Greetings.
You are sincere,
________________
John tan
general manager
ABC technology development enterprise co., ltd
Guangzhou