What should I do if there is something wrong with the communication travel card information in Jingtongli?

The communication travel card service of Jingtong Middle School is jointly provided by China Xintong Institute, China Telecom, China Mobile and China Unicom. Related questions can be solved by calling the customer service hotline10000/10086/10010. If it is not solved within an hour or two after calling, you can try calling several times until it is solved. ?

You can also use your own email (QQ email, 163 email, etc.). ) Send an email to China ICT Institute (China ICT Institute mailbox? XCK @ caictyds.cn), explain your situation, and then wait for a reply. After receiving the reply, according to the email prompts, log in to the communication big data travel card again half an hour later (note that the working hours of China ICT Institute are Monday to Friday). ?

Query result rules for communication travel cards?

The query results show that the provinces, cities (domestic), countries and regions (international) visited are divided into four cards: green, yellow, orange and red, and the rules will be adjusted in real time according to the actual situation. The user's travel calculation for the first 14 days was completed in the background of the operator, and the result was delayed by one day. For example, the travel data of the first 14 days before September 15 (between 0: 00 on September 1 day and 24: 00 on September 14) is calculated on September 5. ?

In addition, because the service uses base station data, in order to ensure continuous communication and achieve no blind area coverage, the base station signals at the junction of administrative divisions may cross-cover, resulting in deviation of the results, so it can be adjusted according to other certificates. The query result page will be marked with four colors: green, yellow, orange and red, and the rules will be adjusted in real time according to the actual situation.