When a matchmaking company starts its business, 50% of the talents it recruits are the common assessment standards in the recruitment industry, but the other 50% are the standards for matchmaking, such as:
1, married person. Because only when you get married can the happiness of marriage bring happiness to others. If you are not married, may you pass on your happiness to others? Teachers in customer service positions, in particular, must recruit married and happy people.
2. Good image. As a matchmaker's teacher, I communicate with people face to face, so my image is very important, and my facial features are correct, which makes customers look safe, trusting and willing to exchange and chat.
3. Good character. The character of recruiting matchmaker teachers is the key point. If there is something wrong with personality, there will be many things behind, and even some bad phenomena such as the disclosure of corporate customer information will appear.
4. Sales ability. Sales are related in many places, so it is better for a matchmaking company to recruit someone with relevant sales experience, so it will be easier for you to cultivate.
5. Professional knowledge. It is best to recruit professional knowledge about marriage and family, so that she can communicate with customers more easily.
How to Cultivate Matchmakers as Matchmakers
After the matchmaking company recruits suitable talents, it needs to carry out systematic training for her for 7 days, and write experience and practical exams every day. Only when they can receive customers independently can they work independently. During the training period and internship period, the training lecturer or store manager will observe that if you feel that your understanding ability is poor, those who cannot be trained will be dismissed.
1, observed for 2 days. The new employee did not attend the training at first, but kept it in the store for 2 days to see how this person's self-sufficiency and personality fit, and then conducted systematic training.
2. The first three days of training, company culture, salary promotion, company system, matchmaker professional knowledge training, and the next day's exam score.
3, practical training for 6 days, first knowledge training, then practical training, through one-on-one interviews with customers, services, and other details of practical examinations.
4, formal mount guard, only through the above system training can independently mount guard and receive customers.
Staffing of single matchmaking agencies
How many people will be allocated to each store * * * should be planned in advance. Otherwise, after opening a store, find a few people you don't know, or find too many people, and there is no time to produce results, which will cause losses. Therefore, a radish is a pit, and the staffing should be designed in advance:
Job responsibilities of a single matchmaking shop
If the matchmaking shop is equipped with five people, it is necessary to clarify each person's specific job responsibilities, so that professionals can do professional things efficiently. If a person can't do everything, he will not be specific and professional, which will affect the production effect. Therefore, first of all, it is necessary to clarify everyone's job responsibilities and what are the specific weekly and monthly assessment indicators:
1, management post, mainly responsible for the completion of the overall performance indicators in the store, and the salary can be set as basic salary+commission+store performance award.
2. The sales post is mainly responsible for the completion of individual performance indicators, so the month-end assessment is also an individual sales indicator assessment.
3, customer service post, that is, member satisfaction rate, success rate, recommendation rate, and renewal rate.
4. Marketing post is the monthly information collection rate.
Personnel salary setting
The salary setting of matchmaking personnel is also very important. Suggest a third of the basic salary, a third of the commission and a third of the bonus, so that she will be more motivated to do it. If the basic salary is too high, the motivation behind it will be insufficient.