Legal analysis: You can call 12328 National Transportation Service Supervision Telephone. The Ministry of Transport has successively opened the 12328 national transportation service supervision telephone in cities above the prefecture level. "12328" hotline, as a national unified supervision telephone for transportation services, covers business fields such as roads, waterways, road transportation, urban passenger transport, maritime affairs, search and rescue, etc. It is an important carrier for transportation authorities at all levels to listen to people's voices, smooth public opinion and gather people's wisdom, and it is also an important carrier for the broad masses of the people.
Legal basis: 12328 Article 2 of the Measures for the Administration of Transport Service Supervision Telephone. The telephone number 12328 as mentioned in these Measures is a public service supervision telephone number provided for natural persons, legal persons or other organizations in the transportation industry, and is used to accept complaints and information consultation in business fields such as highways, waterways, road transport (including urban passenger transport), maritime search and rescue, maritime salvage and salvage.