Chengdu Airlines Tel: 956028 and 028-66668888.
Chengdu Airlines Co., Ltd. was jointly funded by China Commercial Aircraft Co., Ltd., Sichuan Airlines Group Co., Ltd. and Chengdu Communications Investment Group Co., Ltd. on 20 10/0/22/0, creating a precedent for domestic central enterprises, provincial enterprises and municipal enterprises to invest and build factories, and undertaking the strategic mission of demonstration operation of domestic civil aircraft.
Chengdu Airlines is headquartered in Chengdu, Sichuan, and its main operating base is located in Chengdu Shuangliu International Airport. Its business scope includes international and domestic air passenger and cargo transportation business and aviation equipment import and export business.
Customer service content of Chengdu Airlines
1. By answering the phone, provide passengers with the service of booking, returning and changing tickets.
2, by answering the phone to provide passengers with various problems in flight consulting services.
3. Answer the customer hotline and answer relevant questions.
4. Provide customers with satisfactory consulting services through telephone, e-mail and online platform.
What's the customer service number of Chengdu Airlines?
The customer service telephone number of Chengdu Airlines is 956028/(0286668888.
Chengdu Airlines was established on 20 10 65438+ 10 on 22 October, jointly funded by China Commercial Aircraft Co., Ltd., Sichuan Airlines Group Co., Ltd. and Chengdu Communications Investment Group Co., Ltd., creating a precedent for domestic central enterprises, provincial enterprises and municipal enterprises to invest in building enterprises and undertaking the strategic mission of demonstration operation of domestic civil aircraft.
Chengdu Airlines is headquartered in Chengdu, Sichuan, and its main operating base is located in Chengdu Shuangliu International Airport. Its business scope includes international and domestic air passenger and cargo transportation business and aviation equipment import and export business.
Chengdu Aviation Organic Team has a scale of 44 aircraft (including 32 Airbus A320 series aircraft, ARJ2 1-700 aircraft 12 aircraft), and has opened more than 70 domestic and international routes.
Extended data
Service commitment of Chengdu Airlines:
When the flight is delayed, Chengdu Airlines promises to try its best to provide services for passengers and meet their basic needs.
1, timely and accurately inform passengers of the delay information.
2. If the flight is delayed due to Chengdu Airlines, free drinks will be provided for more than 2 hours, free accommodation will be provided for more than 4 hours, and free meals will be provided during meal time.
3. If the flight is delayed due to Chengdu Airlines, and the delay time is 4 hours (including -8 hours), the maximum compensation for passengers who finally take Chengdu Airlines flights shall not exceed 200 yuan/person; If the delay time is 8 hours (including more than 8 hours), the compensation for passengers who finally take Chengdu Airlines flight shall not exceed 400 yuan/person.
If the flight delay is not caused by Chengdu Airlines, Chengdu Airlines will assist the passengers who need drinks, food and accommodation, but the expenses will be borne by the passengers themselves.
Official Website of Chengdu Airlines-Company Profile
Customer service telephone number of Chengdu Airlines
The customer service telephone number of Chengdu Airlines is as follows:
According to its official website, the complaint telephone numbers are 956028 and 028-65098999.
Official website Complaint Description: In order to effectively safeguard your legitimate rights and interests, you can give us feedback on the problems and suggestions you encountered during your trip. In order to ensure that your feedback is handled in time, please fill in the relevant information truthfully and we will get in touch with you in time. Thank you for your understanding and support.
Contact Complaint Customer Service Description
Students and teachers who meet the application scope of the complaint can go to the ticket counter directly under Chengdu Airlines or call the service hotline of Chengdu Airlines at 956028/(028 6666888) with the Certificate of Delayed Return from School and the Identity Certificate of Students or Teachers. Passengers who apply for a refund shall handle it at the original ticket issuing place according to the conditions of ticket use, and charge corresponding fees.