The working hours of manual customer service in Weibo are 9: 00- 18: 00 from Monday to Friday. During this period, you can ask questions or ask for help to Weibo artificial customer service through the customer service center page. Due to the heavy workload of manual customer service, it is sometimes impossible to reply to all messages in time. Please wait patiently for your reply. Weibo also provides self-service function. You can look for "Customer Service" or "Help" options on the "Settings" page of Weibo official website or APP, or enter relevant keywords in the search box of Weibo to find a solution.