After the launch of the new medical insurance platform, the physical card of the medical insurance card was officially deactivated, and most of the insured people activated to use the medical insurance electronic certificate. Recently, however, some insured people are anxious because the insured place of medical insurance electronic certificate is not displayed correctly, so they can't use the electronic certificate normally. The reporter interviewed the staff of the Health Insurance Bureau and learned that the service platform of Shaanxi Medical Insurance Company has been launched with new functions, and both the insured and the managers of the insured units can quickly solve the problem that the insured places in electronic certificate are displayed incorrectly online.
The staff of Xi 'an Medical Security Bureau reminded that if there is no medical insurance-related information in the electronic certificate of the insured person, or Xi 'an is not displayed after switching insurance types; The insured has duplicate insurance data. After the treatment, Xi 'an is still not displayed at the insured place; The insured person is insured in An, but the medical insurance electronic certificate shows that there is no insurance information or no insurance, which can be solved online in the service platform of Shaanxi Medical Insurance Company.
The specific operation mode is as follows:
Individuals log on to the service platform of Shaanxi Medical Insurance Company, click on "Personal Web Hall", click "I want to do it"-select "Report the information data of the insured person", confirm their "personal basic information", and then click "Report" to synchronize the information of electronic certificates.
Unit managers can also log on to the service platform of Shaanxi Medical Insurance Company, and synchronize the electronic license information through online processing-select "Electronic License Platform Employee Participation Data Report".
It is understood that after the insured person or unit manager reports the information, it is expected that the information synchronization will be realized in 30 minutes, and the three major problems in the electronic certificate will be solved soon.
How to change the bank account of the municipal insured unit?
In the initial stage of the operation of the new medical insurance platform, some insured units encountered some problems in handling business because of bank accounts.
What should I do if the name of the bank account of the insured unit changes? What should I do if the bank account number of the insured unit changes? How to change the bank account of the insured unit? The staff of Xi Medical Insurance Bureau said that all the above questions need to be downloaded and submitted to the bank account change information of the insured unit.
For specific operation, you need to scan the QR code to download the form of Xi Basic Medical Insurance Insured Unit Bank Account Template, and submit the template of the insured unit bank account, a copy of the insured unit business license and a copy of the insured unit bank account opening permit.
Need to be reminded that the above materials need to be stamped by the person in charge of the municipal insured unit and sent to the finance department of Xi 'an Medical Security Service Center in PDF format: xaybzxcw@ 163.com, and the changes can be completed within 3~5 working days.
If you have any questions about the insured units, you can consult the Finance Department of Xi 'an Medical Security Service Center within working days. The telephone number is 029-8722 1387.