The key point is to understand the functions of the operation department. The functions of the operation department of different insurance companies are different. Big companies are divided into details. The operation department basically only manages counter business (such as security, nuclear explosion, contract, claim settlement, finance, etc. ) and some activities of the company (such as customer service festival, etc. ), and small companies have more management (commonly known as the big operation department). In addition to the above functions, they also need to manage: the power continuation department and the power sales department.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.