The financial products on the Lucky Frog platform come from state-owned banks, joint-stock banks, foreign banks, city commercial banks, microfinance companies, guarantee companies, pawn shops and other state-recognized financial institutions.
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Through the intelligent online customer service system with the intelligent customer service robot as the core, Lucky Frog has achieved an efficient response of 7×24 hours, which can solve more than 95% of users' common needs in real time. In addition, Lucky Frog is equipped with a professional manual customer service team according to the double standards of the industry, which can provide one-to-one online services according to the personalized requirements of users.
Through the seamless integration of artificial customer service team and intelligent service system, the platform can effectively solve various problems encountered by investors in the use process, and greatly improve the user's product experience while improving service level and service efficiency.
China sankei shimbun. Com- Lucky Frog APP- a worry-free and easy-to-use financial service platform.