How can you protect your rights and interests if you can't get the money back from your gold wallet?

Go to the public security bureau to report or file a lawsuit.

Gold Wallet is an Internet investment and consumption platform for physical gold developed and operated by Beijing Yan Ying Network Technology Co., Ltd., which mainly provides users with services of purchasing, selling and extracting physical gold.

Gold Wallet is an Internet physical gold investment and consumption platform invested by Softbank China, which provides one-stop services for ordinary consumers and investors such as "buying gold at a low price", "gold shopping mall" and "gold recycling". The price is directly connected to the Shanghai Gold Exchange in real time, and the minimum buying or selling unit is1g.

On July 6th, the Internet gold enterprise Gold Wallet and Ping An Bank signed a strategic cooperation agreement in Shanghai, which will jointly carry out a number of businesses in the field of Internet gold.