Their company name is Xiaomang Electronic Commerce Co., Ltd., and the unified social credit code is 91430100A4RN7417N. Choose Changsha Municipal Market Supervision Administration to handle complaints, and you don't need Xiaomang's customer service. It's no use. Remember to choose the official government to handle it. It is absolutely useful and will definitely compensate you.
According to Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, the amount of compensation demanded by consumers is three times that of the goods purchased by consumers; If the increased compensation amount is less than 1000 yuan, it is 1000 yuan.