A query time can be half a year, and the longest query time can be two years. In the query result details of the "Bank Return" transaction, the customer can check the return reason in the "Processing Description". In the query result details of "Transaction Successful", the actual settlement amount of RMB and the actual settlement amount of foreign currency are displayed to the customer.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.