Do you know how to improve the basic management level? Really good companies have perfect management level, but how can some small companies improve their management level? The following is how I carefully prepare to improve the basic management level, hoping to help everyone.
How to improve the basic management level 1 In years of consulting practice, Chang Song Consulting found that the basic management level of an enterprise can be defined as whether all levels of the enterprise have a clear understanding of "what should be done and how to do it" and reach a * * * understanding. In enterprises with rapid development and extensive management, the behavior of employees is often different from the expectations of management, because employees are not fully aware of their job responsibilities and standards. The development ideas, tasks, objectives and institutional processes of enterprises have not been conducted and implemented at all levels. What management thinks employees know, employees don't know. For many employees, "I don't want to do it well, but I don't know how to do it well!" "
Enterprises may wish to make a simple review of their management level through the following steps:
Steps/methods
Please answer the following questions from the top, middle and bottom respectively.
Top management: Please clearly describe the significance and goal of the existence of the enterprise, that is, "what should the enterprise do, what standards should it achieve in the future commemoration, and what development goals should it achieve"? ;
Middle level (department head): Please clearly describe the purpose of this department and what contribution this department needs to make to the realization of the overall goal of the company, that is, "What is the departmental responsibility of this department? What kind of standard is achieved? " ;
Grassroots (every employee): Please clearly describe the purpose of this position and the significance of all the work done, that is, "Where is this position in the team?" What are the job responsibilities? What kind of standards does my work need to meet? "
The clarity of the above problems at all levels is an important indicator to measure the level of basic management. The more employees who can clearly answer the above questions, the higher the level of basic management.
Self-examination of business processes and management processes
The purpose of sorting out the key workflow is to clarify how the existing work of the enterprise is carried out and whether the enterprise runs in the way envisaged by the management. For example, the purchase of bulk materials is one of the most important processes of road and bridge construction enterprises and an important node of cost management. Then, who is responsible for the procurement of bulk materials? What are the responsibilities and responsibilities of the purchasing department and the project manager? Through the process of combing the process, we can find out whether different departments and personnel involved in the process have any objections to the handling of everything, especially whether the positions and departments that are connected and crossed with each other, and whether the responsibilities of themselves and others are clear and consistent between the upper and lower processes.
Whether there are differences in the cognition of key business processes among various departments and how serious the differences are is another important indicator to measure the basic management level.
Solve or prevent enterprise management problems
In the practice of management consulting, problems are often found through the above work. Surprisingly, people at all levels in an enterprise have great differences in their understanding of the development direction, their own responsibilities, workflow and other key aspects of the enterprise. Many enterprises have such problems more or less:
-The overall development goal of the enterprise has not been written, or has not been known by all employees, thus playing a role in improving employee morale and giving employees a sense of direction;
-Although there is a post manual, employees' understanding of the purpose and significance of post setting is often specious;
-Different employees perform the same job responsibilities in different ways, so it is difficult to guarantee the quality of work results; At the same time, good working methods have not been accumulated and passed down as enterprise standards;
-The coordination process between posts is unclear, and different departments and personnel have different views on the process, which makes it difficult to coordinate and cooperate with each other, define responsibilities when problems arise, and sum up experiences and lessons to avoid making fewer mistakes in the future;
-enterprises and employees pay insufficient attention to some simple and basic work, and the working process is unstable. They think they can do it or it is easy to do it, but they can't guarantee a continuous quality of completion, that is, they don't let simple things go wrong. This is not simple. For example, meetings in road and bridge construction projects are the most basic and simple project management methods, and are the basis of strict cost management and schedule management, but few project managers can persist. Therefore, it is necessary to formulate standards and norms for simple things in the system and manual, and force employees to develop good work habits and methods;
-Although some enterprises have many institutional rules, these rules are often "negative" rather than "positive". Many enterprises like to use the system to restrain employees from "not doing this or that" instead of telling employees "how to do it". In fact, the focus of systems and rules is construction and development. Rules should tell and guide employees how to do everything well, otherwise they will be punished. Just telling employees "what not to do" is meaningless for employees to do their jobs well;
-Most enterprises don't believe that a set of value system enjoyed by * * is crucial to the survival and development of enterprises, that is, the power of "culture". But in fact, without this value system, all the rules about enterprise discipline, details and implementation will not reach the foundation of * * * knowledge and will not play its due role. If the value system and the rules and regulations system can match, it will provide a good development framework for enterprises, and within this framework, all enterprises will naturally dream of employee autonomy.
Therefore, the promotion process of basic management is first of all a process of sorting out what to do and how to do it, a process of translating and institutionalizing scattered information guidance work in enterprises, and a process of changing from a casual and empirical work mode to a "working within the framework" mode. Such a process is often full of twists and turns, resistance and pain. Employees will instinctively avoid because they are afraid of exposing problems, and prefer to keep casual work and communication methods because they resist the "troubles caused by standardized processes". It will also be suggested that these frameworks will constrain the subjective initiative and creativity of employees. In fact, there is no contradiction between obeying the rules and exerting creativity, but creativity based on the operating rules of enterprises is what enterprises really need.
How to improve the basic management level 2 1 and enterprise management level, we must first do a good job in enterprise basic management.
2. Strengthen the function of management accounting to improve the management level of enterprises.
3. To improve the management level of enterprises, we must first do a good job in the basic management of enterprises.
4, the basic work of enterprise management mainly includes:
5. Standardization work. Standardization includes the formulation, implementation and management of technical standards, management standards and working standards. Standardization requires the characteristics of "new (new standard), complete (sound standard) and high (high standard level)". 2. Quota work. Quota refers to the specified quantity penalty limit for the consumption, utilization and occupation of manpower, material resources and financial resources under certain production technology conditions. The requirement of quota work is practical, and quota comes from practice, which is an abstraction of practice, not a subjective conjecture; Quota work requires authority, and quota is issued through certain approval procedures; Quota work requires generality, and quota is the abstraction of practice; The quota work needs to be phased, the practice is developing, and the quota should be adjusted in time.
6. Measurement work. The core of measurement work is to obtain data and evaluate data. Without measured, accurate and reliable data, the production and operation of enterprises will lose their scientific basis.
7. Information work. Information work refers to the management of data collection, processing, transmission and storage. , is necessary for the production and business activities of enterprises. Modern enterprises must improve the information system with accurate data and sensitive information, so that the production and operation process of enterprises can be gradually brought into the track of computer management.
8. Improve the rules and regulations. It is necessary to establish and improve a set of internal economic responsibility system of enterprises coordinated by vertical and horizontal chains.
9. Basic education. Vigorously improve the political, cultural and technical quality of employees.
10, management accounting:
Management accounting is a new discipline that adapts to the internal management needs of enterprises, scientifically uses relevant technical methods, collects, sorts out, calculates and analyzes data, measures, evaluates and forecasts economic activities, and thus provides information services for enterprises to improve their management and economic benefits. The basic function of management accounting is "management" (specifically, participation in enterprise management). The meaning of management refers to the activities of coordinating the human, material and financial resources of an enterprise to achieve its business objectives. The content of management includes five aspects: planning, organization, command, coordination and control.