The business scope of an insurance company is:
(1) Personal insurance business, including life insurance, health insurance, accident insurance and other insurance business;
(2) Property insurance business, including property loss insurance, liability insurance, credit insurance, guarantee insurance and other insurance businesses;
(3) Other insurance-related businesses approved by the the State Council Insurance Regulatory Authority.
Auto insurance belongs to the insurance business scope, and car loan belongs to the banking business scope. Therefore, insurance companies can only inquire about the insured's auto insurance information, not the car loan information.