Can I call the media for an interview because the insurance company claims improperly?

It's ok to find the media, but if the insurance company doesn't settle claims, it can complain to the local insurance regulatory bureau or arbitrate. If it can't be solved, you can sue.

Complaint means that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the relevant organizations have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.

Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.

Arbitration is generally a system in which the parties voluntarily submit their disputes to an arbitration tribunal composed of arbitrators from non-judicial institutions for arbitration according to the arbitration agreement concluded by both parties and are bound by arbitration. Arbitration activities, like court trial activities, are related to the substantive rights and interests of the parties and are one of the ways to solve civil disputes.

Arbitration refers to a dispute settlement system and method in which the two parties to a dispute reach an agreement on a voluntary basis, submit the dispute to a third party who is not a judicial institution for trial, and the third party makes a ruling that is binding on all parties to the dispute. Arbitration is a kind of dispute resolution, which is contractual, autonomous, folk and quasi-judicial.

Civil disputes can usually be brought to court or tried by arbitration institutions. Arbitration means that both parties to a dispute reach an agreement before or after the dispute and voluntarily submit the dispute to a third party for adjudication.

Prosecution refers to the act that the parties bring a lawsuit to the people's court on a civil dispute and request the people's court to hear it in accordance with legal procedures. That is, ask the court to pass the trial and let the defendant bear some legal responsibilities and obligations. The prosecution must have a clear defendant, specific claims and factual basis, and must also fall within the jurisdiction of the court being sued.

Prosecution in criminal proceedings refers to the litigation activities in which state organs and citizens who have the right to sue bring a lawsuit to the court according to law, requesting the court to hear the contents of the accusation, so as to determine the criminal responsibility of the defendant and impose criminal sanctions according to law. All kinds of cases tried by people's courts are based on the prosecution of public prosecution organs or parties. If there is no prosecution, the court will not take the initiative to hear any case. If the court accepts the prosecution and agrees to hold a trial, it is called acceptance. The establishment of the prosecution marks the beginning of the litigation trial procedure.