How to complain about Hefei He Rui taxi?

The method of complaint is simple. In front of each taxi and in front of the co-pilot, there is a service supervision card with all the information of the driver and the complaint telephone number. You can call to explain the driver's situation, the reason of your complaint, your complaint appeal and your telephone information.

After the complaint, you should always keep the phone open, because the relevant personnel of the taxi company and the Transportation Bureau will contact you by phone at any time, mainly to consult the complaint, and at the appropriate time, they will inform you to confront the Transportation Bureau and get the corresponding treatment results.

Legal basis:

Article 3 of the Regulations on the Management of Cruise Taxi Management Services

Taxi is an integral part of urban comprehensive transportation system and a supplement to urban public transportation, providing personalized transportation services for the public. Give priority to the development of urban public transport and moderately develop taxis.

The development of cruise taxis should adapt to the economic and social development of the city and develop in harmony with public transportation and other passenger services.