Customer Yin Zhi launched a series of artificial intelligence products for telemarketing and customer service teams to improve customer satisfaction and sales conversion rate. At present, the main customer industries are government and insurance.
At present, Kezhiyin mainly has two products. "Kezhiyin outbound robot" automatically calls the target audience, and automatically communicates with the target audience and answers questions by playing recordings and voice synthesis. Mainly used for customer return visit, care, sales lead screening, notification, reminder and other scenarios; Another product is called "Intelligent Operator Assistant", which converts voice into text in real time during the call, and automatically pushes relevant information to sales and customer service according to the content of the call. The content of the push includes thinking navigation, voice recommendation, business knowledge, expression specification, single prediction and so on.