Corporate Culture of ZF Sales Service (China) Co., Ltd.

1. Mutual respect

Our working relationship is based on mutual trust and respect; In order to succeed, we unite and cooperate in different fields and recognize the personal value of each employee. We communicate frankly with each other and publicize our team spirit to our partners, customers and the society where we live and work.

2. Everything serves the users

We are committed to serving customers and are ahead of our peers in understanding and understanding customer needs. We constantly provide high-quality, innovative and valuable products and services that meet or exceed customers' needs, thus establishing long-term cooperative relations with customers.

3. Sincerity and faith

In all our business activities, we are honest and upright, keep our promises and admit our mistakes. We know that personal behavior affects the company's reputation, and we should make the company's name trustworthy forever.

striving for excellence

We pursue perfection, constantly set higher quality standards, work together and constantly improve. We advocate innovation, encourage a vibrant corporate culture, and make our ideas, working procedures, products and services full of new ideas in order to achieve outstanding performance.

5. Make a difference.

We take the success of the company as our responsibility and cherish all the resources the company has given us. While adhering to the above values, we regard the purpose of profit as: to explore and update solutions to problems, to provide better services to customers, to create opportunities for each other, and to repay the trust given by shareholders when investing. A business department that focuses on after-sales sales and service.

Support ZF products worldwide by selling spare parts and providing maintenance/remanufacturing services.

Support OE matching sales on behalf of other business departments to better serve customers.

Global business distribution enables customers to get good service during the life cycle of ZF products. At the same time, it provides services for some non-ZF products.

Outstanding performance in creating profits, and can establish long-term and lasting unique sales prospects for ZF. Become a global after-sales business participant in transmission and chassis technology products.

The business covers all important automobile markets.

Become the preferred global service partner of ZF products for customers (OE and after-sales).

Expand the business in the non-vehicle field and make it another important business pillar.

Use the current distribution and service network to support non-ZF products.

Talents with efficient business promotion and high skills.

Benchmarks for process control and system standardization

Obtain the expected return on capital investment.