"Software outsourcing" is a software demand activity that enterprises contract all or part of the work in software projects to enterprises providing outsourcing services in order to focus on core competitive business and reduce the cost of software projects. Now business process outsourcing has become a new development trend of outsourcing services, and will become the main content of outsourcing in the next few years. BPO includes human resources, procurement, accounting, customer center, logistics, research and development, marketing, factory operation and training, and can be further subdivided. Not only does the IT industry need BPO, but every business of BPO can not be separated from the support of IT business, which leads to IT outsourcing opportunities.
"European and American software outsourcing" refers to large institutions in Europe and North America, such as banks, insurance companies, governments, energy companies, transportation companies, IT companies, etc., which put part or most of their software and information projects in other countries (such as China, Russian Federation, Brazil and India). As the largest software outsourcing market in the world, the United States and Europe account for 90% of the global software outsourcing market. Since 2005, China's European and American software outsourcing business has expanded rapidly and become the mainstream of China's software outsourcing industry.