Claim:
1. Claim settlement is a concrete manifestation of insurance companies' execution of insurance contracts, fulfillment of insurance obligations and assumption of insurance responsibilities. On the one hand, only by doing a good job of claim settlement can the insured get proper compensation for his losses, give full play to the insurance function, ensure the smooth progress of social reproduction and the normal stability of people's lives, and improve the reputation of insurance companies;
2. On the other hand, through insurance claims, the quality of underwriting business is tested, and the weak links of disaster prevention and loss prevention work are exposed, which is convenient for the company to further master the laws of disasters and accidents, sum up and learn lessons, and further improve and perfect the company's management.
Claim principle:
1. Honor contracts and keep promises. The rights and obligations stipulated in the insurance contract are protected by law. Therefore, life insurance companies must respect contracts, keep their promises and correctly safeguard the rights and interests of policyholders.
2. Insist on seeking truth from facts. In the process of claim settlement, we should deal with it realistically and correctly determine the insurance liability, payment standard and payment amount according to the specific situation.
3, active, rapid, accurate and reasonable. Let the insured feel at ease and convinced.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.