When planning IT outsourcing, it is a key step to define the scope of outsourcing business. Outsourcing non-core business to outsourcing suppliers
, can reduce labor costs, reduce expenses and improve service level. Therefore, IT outsourcing should be established to better focus on the core business and make the business focus of IT technicians more focused on the company's core competitive business.
Strengthen the management of outsourcing contracts
For CIO, before signing the outsourcing contract, all aspects of the outsourcing contract should be carefully considered, and in the process of project implementation, plans should be actively made to deal with problems that may arise at any time, so as to avoid the phenomenon of buck passing and make the outsourcing contract constantly adapt to changes and achieve a win-win situation. For the planning of the whole project system, CIO must be very clear about what the company needs and where the problems are, so as to coordinate the long-term cooperative relationship with outsourcing service providers. For example, network standards, software and hardware protocols, database performance and other issues require both parties to actively participate in planning, and IT outsourcing managers in the company should also participate in completing these tasks, instead of just putting forward what we need in the contract.
Clear IT supervision and acceptance plan
When deciding to sign the outsourcing contract, Zhang Li thinks IT is necessary to clarify the responsibilities and cooperation of both parties, IT supervision and acceptance, that is, to effectively supervise the whole implementation process and evaluate the phased and final results. Therefore, according to the outsourcing service contract, IT is a treasure to formulate detailed evaluation indicators for service providers, which is not only a constraint on the behavior of both parties, but also a quantification of IT outsourcing management.
Evaluation and selection of outsourcers
When choosing outsourcing partners, Zhang Li thinks that thorough investigation is very necessary, and we should find out the candidates who have the advantages of IT management experience in this industry. Although time is tight, it is necessary to conduct a comprehensive inspection of each company, such as its position in the industry, the flexibility of operation, and the operating records of similar companies.