1. The customer's trading instructions are transmitted through the Internet, but because there are too many users of other illegal securities trading, the network may be busy and the transmission speed may be slow, so the trading instructions may be interrupted, suspended, delayed and data errors may occur.
2. Customers must have the online transaction certificate, website login password, certificate password and transaction password issued by the company to complete online transactions, which are indispensable. However, due to various reasons of the customer, such as the loss of the transaction certificate and password at the same time, the identity of the customer may be forged, which may cause losses.
3. Securities quotation and securities information are transmitted through the Internet. Due to the malicious attacks of hackers on the Internet, there may be some faults in the company's Internet server. For example, when an investor trades securities through the online securities entrustment system, the investor's computer interface has shown that the entrustment is successful, but the brokerage server has not received its entrustment instruction, so there is a risk that the investor's interests cannot be increased or the loss cannot be stopped; The investor's computer interface failed to show that the entrustment was successful, and the investor sent the entrustment instruction again. The brokerage server has received the entrustment instruction from the investor twice and traded according to it, which makes the investor have the risk of repeated transactions. At the same time, due to other unpredictable factors on the Internet, market information and securities information may be wrong, misleading or delayed.
In view of these risks, the company has adopted the most advanced technology (including encryption technology and network technology, etc. As far as possible and with the emergence of new technologies, we will continue to take necessary risk prevention and updating measures to ensure the safety, rapidity and stability of customers' online transactions using our advanced securities trading system. If you do encounter the above risks during the transaction, you can temporarily entrust the transaction by telephone and consult the relevant personnel of the company at any time. Customers and friends of Southwest Securities should not download trading software from the website of Southwest Securities Company and the business departments of Southwest Securities.
Do not visit hacker websites, pornographic websites or websites without security measures to prevent Trojan horse programs from being installed.
Don't open emails of unknown origin and don't install untested software.
It is necessary to install reliable anti-virus software and firewall software, update the software version in time, and regularly kill viruses and Trojans.
Don't let unreliable people know your capital account number and shareholder account number, don't disclose your trading password and communication password, don't set the password too simply, and don't use easily guessed data such as ID number, telephone number, birthday and name pinyin. Passwords should be updated frequently.
Upgrade or patch the computer operating system you use regularly. Customers and friends who use WindowsXP, Windows2000, Windows2003 and other versions can use the WindowsUpdate function to automatically upgrade or pay attention to the upgrade announcement of operating system manufacturers.