How to establish the company's management process

1. The necessity of establishing a management process For a company, whether it is a group company or a newly established company, the starting entrepreneurial foundation is very critical, and it is necessary to establish a sound management system. Then how to establish the process of each link of the company, build the bridge of each link of the company, establish the organizational structure that matches the strategy, make the company communicate smoothly from top to bottom, and accurately and truly transmit the information to every department and individual, so as to promote the continuous development of the company and maximize the enterprise value; But these all need a lot of efforts, for example, enterprises need to solve the current situation that strategic objectives cannot be decomposed, the overall pressure of enterprises cannot be passed on to subordinates, performance cannot be achieved on time, business processes cannot be grasped, market development is not strong, personnel mobility is high, communication between departments is not smooth, costs cannot be controlled, and labor relations are tense. The existence of problems covers all aspects of enterprises. Of course, the solution is not only to rely on consulting management companies or introducing human resource management systems. Instead, we should integrate employees and various resources according to the reality and strategic goals of enterprises, mobilize enterprises to invest in clear and moving prospects of emerging industries, and encourage organizations to challenge first-class performance. Need to manage, implement and achieve corporate goals and numerous technical details. In order to implement the management process system, the company is faced with challenging reform objectives and numerous reform tasks, and needs effective management and operation methods to guide the evolution of norms in an orderly and high-quality manner. The solution is to focus on three links: tapping the leadership ability of enterprises, how to use resources and how to ignite the enthusiasm of employees. Anything irrelevant to this will be skipped. Second, the basic idea of enterprise management process. Specifically, enterprise management process is to improve the business process system of all departments of the company under the guidance of clear overall strategy, and constantly adjust the core role of the company according to the development stage of the company, such as taking the core position of financial process as the driving force, consolidating the business thinking of the enterprise and optimizing the decision-making procedure. Realize the organic combination of organizational design, business process, human resources, information technology and basic management mechanism, effectively improve employees' business ability and work attitude, and quickly form a platform for enterprises to enjoy resources, so that enterprises can make significant and sustained progress in business performance and various business performance. 3. Business management process structure 1. Briefly explain the development direction of enterprises with big concepts. Goal: integrate enterprise resources and build a passionate team. If an enterprise can't explain the development direction of the enterprise simply and clearly with a big concept, the direct consequence is that the resources of the enterprise can't be concentrated, and it can't mobilize the enterprise to put in a clear and moving vision and inspire the organization to challenge the first-class performance standards. Without a passionate team and scattered resources, it is difficult to trust it to complete a grand development plan. Therefore, the goal should be quantifiable and operable, and every link of the company should be supervised, assessed and adjusted by the company management process system to promote the overall development of the company. 2. Establish the overall strategy of the enterprise 1) Purpose: Set up an auxiliary track for the express train of the enterprise. 2) Main work contents: A. Design the overall strategy of the enterprise, which has two contents: one is the business strategy, that is, the long, medium and short-term norms of the enterprise; Second, business strategy, that is, the basic law of enterprises. B. Decompose the strategy, and pass the enterprise goals and pressures down to the grassroots. As the basis of business process and performance evaluation of the whole and local functional units of the enterprise. 3) Operation method: To design the overall strategy of an enterprise, the first thing is to make clear the business purpose of the enterprise, because with the goal of three to five years, you will know what products and services the company needs to launch, and then you can make financial implementation plans and human development plans accordingly. For example, is this market big enough? What is the growth rate? Will it bring profit or loss? Is the existing funds sufficient? Is financing private or public? What kind of partner do you need? Do you need his capital or other resources to find a partner? Now many people make plans and pat their heads to decide what to do this year and what to do next year. This plan is very arbitrary. The scheme made in this way is actually not the enterprise's own thing. In operation, firstly, the enterprise value expected by shareholders or investors is decomposed and quantified into the main business indicators of the enterprise, including the growth, profitability, business ability, asset management, cost control ability, employee satisfaction, user satisfaction and so on. Next, the business indicators and relevant responsible persons should be put in place, which forms a business structure, and the turnover growth indicators are decomposed into functional units layer by layer, thus forming the work tasks, work priorities and work budgets of functional units in that year. The third step is to closely link the salary, bonus, welfare and options of employees with the final performance contribution of these indicators, so that the interests of employees are truly consistent with the interests of shareholders. After determining the general direction of enterprise development, we will establish a business framework and make a careful budget accordingly. The overall strategy of the company is to strengthen the information circulation in place and decompose the strategic objectives into every employee in a suitable state. Otherwise, the promotion of enterprise goals, policies and performance will be inherently insufficient, and the decision-making level will be out of touch with the grassroots, especially the pressure of market and strategy realization will not be transmitted to various business and functional departments, or grassroots personnel will not feel the performance pressure. 4) Business Strategy-The business strategy of the Basic Law of the Enterprise is more reflected in the overall grasp of business, but many enterprises lack a decree that can integrate all factors of the enterprise and show the integrity of the enterprise. Just like China's legal system, it regulates people's behavior, morality, thoughts, the nature of the country, future development planning and so on. , which is embodied in many laws and regulations such as Labor Law, Publishing Law, Administrative Procedure Law and other corresponding decrees. These policies and decrees are all from the Constitution, thus forming a complete system. The same is true for enterprises, which have attendance system, administrative system, market management system and technical management system, but most enterprises lack a "basic law" like the constitution, which stipulates the nature, purpose, organizational policy, control policy, basic operation policy and human resources policy of the enterprise as a whole-this is the company's management process system. For example, the basic enterprise law will enable enterprises to achieve the following objectives: 1. Turn the entrepreneur's will, intuition, innovative spirit and keen thoughts into written company purposes and policies, and let them be clearly and systematically passed on to professional management, which will regulate their operation. 2. Elaborate the principles and key points of dealing with basic contradictions in company management and major relations inside and outside the company, and establish a psychological contract to adjust internal relations and contradictions of the company. 3. Guide the company's organizational construction, business process construction and management institutionalization, realize systematic management, promote management to be in line with international standards, and make the company's management portable. 4. Managing a small company with a big framework (1) Purpose: By clearly defining the company's organizational structure, operation mode, basic management process, business sharing and the powers and responsibilities of functional departments, and scientifically applying the Statement of Responsibilities, the problem of mutual shirking and cooperation between departments can be fundamentally solved, so as to seek standardized and more efficient operation of the company. 2) Main work contents: a. Determine the business undertaker, design the basic process of the organization, and clarify the business communication mode between departments; B. decomposition of strategic objectives-business sharing and work content of various functional departments; C, design the job descriptions of employees, and define their work contents, rights and responsibilities; D, can publish clear information about the mode of circulation, etc. 3) Suggestions for several organizations: a. Each department should set up technical secretaries in stages. There are three reasons. One is to monitor business processes and complete procedures at any time, so as to grasp the business dynamics in the process of management restructuring; Second, solve the personnel administrative work of the original department, let the staff concentrate on their professional work and avoid personnel administrative affairs; Third, the business and administration of the technical secretary belong to each other, which makes the company more capable of managing various departments. B. the business of the organization should be carried out in the form of work assignment. C. Establishing a help-seeking network system We should appropriately introduce horizontal and reverse network operation modes into the vertical hierarchical structure of enterprises, so as to activate the whole organization and maximize the use and enjoyment of resources. It is necessary to ensure the smooth flow of direct function system and government decrees, and to make timely and flexible responses to the reverse and horizontal help-seeking system, so that highly responsible grass-roots supervisors and employees who are closest to customers and first perceive changes and opportunities can get timely organizational support and make distinctive contributions to organizational goals. D, establish a manager round table system, discuss business problems in time, anytime and anywhere, promote team building and problem solving, and form a cohesive centripetal force. E, establish a regular reporting system between supervisors at all levels. There must be good communication between supervisors and subordinates at all levels to strengthen mutual understanding and trust. Communication will be included in the assessment of supervisors at all levels. F, the establishment of competitive selection mechanism performance determines the value and position, truly reflects the demeanor of enterprise cadres, and internal transfer will make outstanding talents at all levels stand out. The system assessment has formed a benign cadre selection mechanism. 4. Establish and improve the enterprise management system 1) Objective: To standardize the company's code of conduct in human, financial, material, information, technology, brand and quality. 2) Main work contents: personnel, administration, assessment, technical management, market management and other systems. 3) Main operation methods: a. The corresponding policy documents are jointly prepared by the Human Resources Department and the main execution units of the documents to form the first draft. B, the first draft of the document is submitted to the company manager round table for discussion. C. The Human Resources Department and the main executing unit of the document balance and coordinate the document according to the revision opinions of the managers' round table meeting, and improve the final draft. D the final draft of the document shall be submitted to the manager's round table meeting, which shall be countersigned by the responsible person or agent of the relevant functional unit for confirmation. E. The document will take effect after the round table countersigned by the manager and signed by the general manager. 5. Create Oriental corporate culture and core values 1) Purpose: Let employees think and act like shareholders, so that what every employee thinks and does every day is creating shareholder value. 2) Main work content: Design training materials for the business thinking of the enterprise, and train all employees in a planned way, so that they can be recognized and solidified into a part of the enterprise. 3) Operation method: Starting from the overall planning of the enterprise, determine the key achievement areas, make progress and milestones, and plan immediate small victories. We strive to create a corporate value management culture, so that employees can think and act like shareholders, so that what every employee thinks and does every day is to create shareholder value, which is one of them; Secondly, the scientific decision-making procedure is applied to the whole process of enterprise operation, thus forming a unified problem-solving thinking mode of enterprises, that is, the business thinking of enterprises. This is a way to improve the efficiency of enterprises. These two points have been recognized and implemented, and the corporate culture has been established. Under this perfect management system, we are subtly encouraging and promoting the recognition of shareholders' value contribution. Only in this way can employees think and act like shareholders and realize all the pursuits of the enterprise. 6. human resource management system a. goal: to establish a high-quality team and enterprise development guarantee system that matches the rapid development of enterprises. Creating a mechanism of self-motivation, self-restraint and promoting outstanding talents to stand out is the guarantee for the rapid growth and efficient operation of enterprises. With the help of objective operating standards, it embodies the fundamental humanistic environment of "people-oriented, more work, more work, more work, and more work", which promotes the standardization of human resource management. B. Main work content: In concrete operation, the company's human resource management is radioactive management with human resource planning, salary management and performance appraisal as the core, and forms the whole human resource system with the cooperation of employment management, interview technology, personnel diagnosis, salary survey, employee training, job analysis, job evaluation and assessment scale design. C. Main operation methods: The assessment of employees and supervisors should be a typical assessment and evaluation of the work performance, work attitude and work ability of each employee and supervisor according to clear objectives and requirements. The evaluation of work performance focuses on the improvement of performance, and should be detailed rather than coarse; The evaluation of work attitude and work ability focuses on long-term performance, and should be coarse rather than fine. The evaluation results should be recorded, and the evaluation elements should be focused on the growth requirements of enterprises in different periods. The evaluation of employees and supervisors should be carried out comprehensively. At the same time, the assessed has the right to appeal. Of course, in addition to the above aspects, the creation of soft environment, the design of incentive mode, measures to improve performance, effective measures to introduce human system and the implementation of safeguard measures are all essential. The soft environment, that is, the construction of corporate culture, should mainly highlight the core values of employees, and the incentive and performance improvement are mainly reflected in the relationship between salary structure and performance appraisal. 7. What is a scientific and effective decision-making system? For modern enterprises, it is: (1) The principle of decision-making is to learn from others and not follow the crowd; (2) The decision-making procedure is that the decision needs to be fully discussed and demonstrated by the managers' round table; (3) The highest decision-making power is the general manager's office meeting. In addition to stipulating that the general manager is the highest decision-maker and has the final decision-making power, and major decisions must be fully discussed by the senior management Committee, the company has also made special provisions on decision-making principles, namely, following the principles of democratic decision-making, authoritative management and having both ability and political integrity and not following the crowd. Authoritative management is the implementation of personal responsibility system in the implementation process. The heads of all departments make their own decisions within the scope of their functions and powers, and take personal responsibility for the consequences of the decisions. On the other hand, after a resolution is made, it is implemented by the department head to prevent one-sidedness in management. 9. Enhance the core position of financial management. The technology to improve financial management functions, from the bookkeeping method of purchasing, selling and storing to the modern financial management system. Financial planning, complete financial management and financial functions. At present, many financial management is limited to the bookkeeping level of invoicing, but it participates in the management of enterprise finance and cost control; Project demonstration and evaluation; Risk management; Product development; Strategic planning; Identification and establishment of core competitiveness of enterprises: When enterprises need financing, there is little work to analyze which financing method can get the lowest cost, so it is necessary to establish the core position of financial management from a high level and establish a scientific financial management system, financial plan and early warning system. 4. Development stage of management process 1. Establish enterprise management system A. Establish and improve management system: On the basis of improving basic systems such as personnel and administration, focus on: a) customer information and technical file management system to avoid business interruption and loss caused by personnel turnover; B) Establish a zero-defect quality management system for all employees; C) Market development and management norms; D) Establish crisis management system and countersignature system; E) cost reduction control system, etc. B. company code of conduct. (3) Improve the organization and operation mechanism and establish a business supervision and guidance mechanism. The application of information technology, using the company's intranet to establish office automation system. E. establish a human resource management system. F. Establishment of the consciousness of quality management in the whole process G. Design of main business processes The above work contents are led by the human resources department and other departments, completed in coordination with various departments, and implemented through training. 2. Establish the operation and profit model of the enterprise A. Establish the core position of financial management, that is, the implementation of the financial planning system; B. Analyze the overall objectives of the company and form the business schedule of the company and departments; C. the design of the company's business process; Reduce cost control. 3. Create a corporate culture and core values with oriental characteristics. 5. Procedural management process The process of management process can be divided into five aspects: planning, analysis, evaluation, feedback and adjustment. Among them, analysis, feedback and adjustment are the whole process, and evaluation is to demonstrate the success of the whole process. The details are as follows: 1. In the planning stage, through business diagnosis and strategic positioning, determine the business strategy of the enterprise and gradually form the business structure of the enterprise; 2. In the subsequent implementation stage, analyze, create and verify the capability according to the business architecture, and then deploy the application of the capability. 3, in the process of business management, according to the department management, according to the business ability of employees, to evaluate whether the resource allocation is reasonable. 4. In terms of feedback, we should focus on the management system, constantly strengthen internal communication among departments, and encourage employees to make bold suggestions. 5. Expand and continuously improve the performance of the management process application system, so as to ensure that the business operation framework and guarantee system can achieve and continuously obtain due results. Several problems in the management of intransitive verbs 1. Procedural, scientific and procedural management challenges the original authority of competent departments and individuals, and the supervisor's mentality should be flat. 2. Enterprises should be well prepared in all aspects of the enterprise, and don't be eager for quick success, because if there is no performance in a short time, it will be completely denied. 3, coordinate the management of the original organization, combined with the overall development of the company, and give matching power. 4. Keep abreast of the process and make timely adjustments. 5. When implementing the plan, what should I do if there is a big deviation from the expectation? There should be a monthly review every month, and important indicators should be seen once a week. At this time, the effect is great. If the deviation is found in time, notify the responsible person. If the person in charge can't solve it, a round table meeting will be held immediately. Deviation will definitely exist, and the key lies in whether the monitoring means of enterprises can be found in time. As long as it is found, there will be a solution.