After preliminary investigation, it was found that the final destination of the fund was Shanghai Yitie Industrial Co., Ltd., and CITIC Bank has coordinated relevant institutions to deal with the fund urgently. During the verification, the bank found that Mr. Zheng's nearly 6 million yuan was deducted in the form of withholding, which the bank called a normal withholding business. "This is similar in nature to withholding water and electricity charges, but it is also different. The premise of withholding is that the customer needs to authorize and sign an authorization agreement, "said the relevant person in charge of the bank. However, there is a contradiction between the customer's statement and the business itself, because Shanghai No.1 Railway cannot initiate a deduction instruction without the customer's authorization.
Mr. Zheng said that he did not sign the relevant authorization agreement to authorize the company to deduct money, nor did he know the company and the relevant person in charge who deducted money. Mr. Zheng learned through the third-party payment that the funds were transferred to an account of Chengdu Minsheng Bank after entering the Shanghai No.1 Railway.
For the whole business process, whether it is card opening or fund deduction, CITIC Bank said that there is no problem in the account opening process. In the process of fund deduction, the bank, as the issuing bank, mainly accepts the instructions of relevant financial institutions to operate, and the business process meets the requirements of various systems, and the payment operating system is safe and compliant, which can fully guarantee the safety of customers' funds.
"If the final investigation results of the police show that the client's funds have been maliciously stolen, the security of the client's funds is also guaranteed.