1， 12300 & gt； 10080 > 10086。
2. The treatment time is10086 >:10080 >; 12300。 No matter which channel, it is the local communication operation company that finally solves the problem. It is suggested not to blindly pursue the effect of complaint escalation. If it is a normal and reasonable appeal, the complaint 10086 can basically be solved, saving you the time and energy wasted by complaining at different levels; If it is an extraordinary demand, you can complain through various channels and let operators solve the problem.
Here, mobile companies attach great importance to customer service. There is a general manager's customer reception day every month. On this day, the leaders of mobile companies will receive customers on-site or online. The announcement of customer reception day will be released in official website, and complaints can also be communicated through this channel.
The complaint telephone number of the mobile company is 12300.
Bureau/Ministry of Communications complaint hotline. The Administration Bureau and the Ministry of Industry and Information Technology are government departments, which supervise many communication operators such as China Mobile, China Unicom and China Telecom.