2065438+On June 5, 2008, seven departments, including the Ministry of Transport, the Central Network Information Office, the Ministry of Industry and Information Technology, the Ministry of Public Security, the People's Bank of China, State Taxation Administration of The People's Republic of China and the State Administration of Market Supervision, jointly issued the Notice on Strengthening the Joint Supervision of the Online Booking Taxi Industry, which clarified the workflow of the joint supervision of the online booking taxi industry.
Measures for the administration of network car
Passenger safety, 2065438+On May 22, 2008, China Consumers Association held a forum to promote the safe consumption of online car, demanding that information protection be strengthened, and that the safety of consumers should not be guaranteed at the expense of personal information, and the burden and responsibility of consumers should not be increased in the name of ensuring safety.
The operator of the online car platform should bear the responsibility of the first responsible person to protect the rights and interests of consumers according to law, strengthen the handling of complaints, blacklist drivers with harassment and violence, and adopt a zero-tolerance attitude.
2065 438+08. 5. 24 Wang Xiuchun, deputy director of the Transportation Services Department of the Ministry of Transport, said that the Ministry of Transport pays close attention to the situation of the online car market. In order to effectively ensure the safety of passengers, we need to focus on three aspects: strengthening pre-admission inspection; Implement the main responsibility of the carrier of the platform company; Strengthen post-event supervision.
Service Quality Reputation Assessment, 2065438+On May 24th, 2008, the Ministry of Transport announced the newly revised "Taxi Service Quality Reputation Assessment Method", which came into effect on June 1 day and was valid for 3 years.
The "Measures" included the new format of the network car in the assessment, and set six assessment indicators for the network car. The assessment details of the network car platform enterprises include: offline service capabilities, driver rights protection, information filing, vehicle installation of satellite positioning devices and other enterprise management; Traffic accident mortality, traffic violations and other safe operation.
Operational service and social responsibility indicators such as operational violations, vehicle and driver qualifications, service evaluation, information disclosure and media exposure.