Cross-selling: With the help of CRM (Customer Relationship Management), it is a new marketing method to find out that customers have multiple needs and sell a variety of related services or products by meeting customer needs.
Is to promote our company's B products to customers who own our company's A products. For example, if a customer buys a game machine from you, you can sell him a charger or battery.
Cross-selling is a marketing method to find and meet customers' multiple needs. Developing product market from a horizontal perspective means that marketers actively sell other and additional products or services to existing customers and markets after completing their work. Cross-selling is to explore and develop more customer needs in the same customer, rather than just meeting the customer's purchase needs at a certain time and opening up the market horizontally. The size of enterprises, different business fields and different financial motives make people have different definitions of cross-selling.