1. On Deka Technology Service Platform, contact Deka Technology Customer Service Team and explain the reasons for applying for refund. Get in touch with his team by phone, email or online customer service channels.
2. Provide some relevant information, such as order number, payment voucher, return voucher, etc. Provide accurate and complete information so that the customer service team can process your refund application more quickly.
3. The customer service team will review the refund application. We will learn more about the situation and verify whether the application meets the refund conditions.
4. After the refund processing is completed, the refund amount will be received. Check the refund account and information to ensure that the refund amount is received correctly.