As a beauty salon manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well. Summarize the work of the beauty shop as follows:
First, seriously implement the company's business policy.
At the same time, the company's business strategy is correctly and timely conveyed to every employee, which plays a good role as a bridge between the preceding and the following.
Second, do a good job in the ideological work of employees.
Unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their specialties, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.
Third, learn about peer information through various channels.
Understand the customer's psychology, know yourself and know yourself, have a clear idea, and our work will be more targeted, so as to avoid unnecessary losses.
Fourth, set an example and be a handsome employee.
Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.
Fifth, rely on thoughtful and meticulous service to attract customers.
Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work.
First of all, do a good job of cleaning every day to create a comfortable environment for customers;
Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.
Six, handle the cooperation between departments
Cooperation between superiors and subordinates, less complaints, more enthusiasm, an objective view of the problems in the work, a positive attitude to solve.
Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our East China store with more exquisite and skilled business.
Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:
1. Strengthen daily management, especially the management of basic work;
2. Increase the training of employees internally, and comprehensively improve the overall quality of employees;
3. Establish a high degree of loyalty to the company, love your job, take care of the overall situation, think of everything for the company, and contribute to the overall improvement of the economic benefits of the company.
4. Strengthen unity and cooperation with various departments and brother companies, create the best and seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team.
2. The second part of the company's annual work summary and work plan
In the year of 20xx, the finance department earnestly implemented the company's various systems, focused on the center, highlighted key points, paid close attention to implementation, and paid attention to actual results. Seriously perform their duties in their own work, successfully complete the task, and achieve certain results. The annual work is summarized as follows:
I. Annual Work Situation
As the financial manager of the company, according to the work plan at the beginning of the year, do a good job in the docking of internal financial management, foreign industry and commerce and taxation.
(1) Establish rules and regulations and improve accounting management.
First, do the basic work well and hand in the report on time. Further strengthen the management of daily financial work, improve financial rules and regulations and post responsibilities. Strengthen the construction of financial basic work, starting with the most basic work such as pasting bills and binding vouchers, carefully examine the original bills, refine the financial reimbursement process, combine internal control with internal audit, conduct self-examination and self-correction at the end of each month, and gradually improve the financial management system of the finance department.
The second is to organize financial activities and handle financial relations. The finance department is inseparable from the receipt and payment of funds, financial accounting and bookkeeping every day, which is the most common and difficult work of the finance department. Provide timely support for various economic activities and meet the financial requirements of various departments for the finance department. The company's capital flow has always been very large, and the cash flow is huge and complicated. Department staff have a "serious, careful and rigorous" work style, and all funds are received and paid safely, accurately and timely without any mistakes. All the economic activities of the company can finally be accurately displayed in the form of financial data. In the financial accounting work, the finance department tries its best to deal with every business seriously and try its best to save various expenses for the company.
The third is to standardize fund management and enhance professional ability. With the continuous strengthening of the company's refined management level, it also puts forward higher requirements for financial management. Taking this as an opportunity, according to the characteristics and needs of financial management, a series of related systems, such as the Measures for the Management of Fixed Expenses and the Measures for the Management of Funds, were formulated in time, so that all work was planned, implemented, supervised and assessed.
In terms of cost control:
1. Mobile phone fee, telephone fee, office fee, vehicle fuel fee, maintenance fee, etc. Controlled by quota reimbursement, employees' awareness of saving is cultivated.
2, take the way of budget approval, for spending beyond the quota, must first layers of examination and approval, without the approval of the expenditure, shall not be reimbursed.
In terms of cash budget, in order to improve the accuracy of cash budget, it should be done in actual payment, and those without cash budget items will not be paid, and those exceeding the budget payment standard will not be paid, so as to improve the awareness of cash budget. Through the effective management method of budget management, employees' awareness of norms has been further enhanced, which has effectively promoted the development of other financial work.
The annual financial accounting work, settlement and arrangement of funds, audit and reimbursement of expenses, accounting and carry-over, preparation of accounting statements, tax declaration and other work can be completed in a timely and effective manner.
(two) overall planning, regular management of funds.
In order to standardize the management of financial funds, ensure the safety of financial funds, realize the optimal allocation of resources, and improve the efficiency of the use of financial funds, the Finance Department of our company conducts financial management in strict accordance with the company's rules and regulations. Review and check the indicators monthly to ensure the accuracy of the data. Centralized filing management of stored purchase and sale contracts, and establishment of contract account. Make a detailed and accurate reflection on the category, name, signing unit, contract amount, payment time and amount, and implementation of the contract. (Customer: Hello! Because I really don't know the nature of your company, and I explained a lot of financial management in the previous paragraph. You can add this paragraph according to your own work situation. )
(three) timely and in full, to ensure the payment of taxes.
Correctly calculate business tax and personal income tax, pay taxes in full and on time, actively cooperate with tax authorities to use new tax declaration software, find and correct problems that violate tax laws and regulations in time, maintain communication and contact with tax authorities and obtain support and guidance.
(four) strict principles, performance appraisal of employees.
In recent years, with Scientific Outlook on Development as the leader, the company has earnestly established the concept of people-oriented and employee-oriented, and has made great progress. Performance appraisal is the organic combination of employees' post remuneration and post contribution, forming a benefit distribution pattern of employees getting paid according to their work, getting more for more work, and stimulating the enthusiasm and creativity of cadres and employees to a certain extent.
This year, our company strictly follows the principle of performance appraisal for all employees:
First, we must adhere to the principles of openness, fairness and justice, strengthen the assessment process and supervision, and achieve sunshine assessment, transparent assessment and satisfactory assessment.
Second, the assessment must speak with facts, speak with data, seek truth from facts, and put an end to fraud and hidden rules of the industry.
Third, we must adhere to the people-oriented principle, highly understand the seriousness and importance of the assessment work, and improve the efficiency of enterprise implementation.
Fourth, leaders should have a sense of the overall situation, be United and pragmatic, and give full play to their exemplary role.
Fifth, take a multi-pronged approach and take multiple measures to form a joint effort.
Facts speak plainer than words. Through performance appraisal, it is clear at a glance who has made great contributions and paid more, which provides a scientific basis for employees' promotion, makes those employees who want to be officers, can be officers, can succeed, have outstanding performance, are skilled in business and have noble moral character stand out, and lays a solid foundation for the company's sustainable development.
(5) Control the price and strive for profit.
Due to different manufacturers and products, their prices often vary greatly, and performance and price have a great influence on the applicability of products. When controlling prices, departments should consider the technology and product homogeneity of manufacturers to ensure the two-way follow-up of retail prices and settlement prices and strive for profits.
Second, shortcomings in the work.
Over the past year, although some achievements have been made, there are still shortcomings, the management system still needs to be improved and the internal basic management has been relaxed. The key point is to relax the standardized and procedural management of the internal operation of the department, which leads to the slow operation of some work.
Three. working face
(A) actively promote the construction of financial information. Focus on establishing a financial management information system that integrates financial accounting, fund monitoring, financial core business management and financial audit analysis. On the basis of basically realizing the centralization of financial data, the centralized data is comprehensively mined and utilized, and the functions of layer-by-layer penetrating query, real-time summary, data analysis and real-time monitoring of major financial services are realized. Through the construction of financial informatization, we can centralize finance, improve the management constraints of the company on business, and help to rectify the effective use of the company's resources.
(2) Strengthen financial budget management. With the help of the comprehensive budget management system of information technology, in the implementation process, managers and employees at all levels of the enterprise gradually reach a * * * understanding under the overall strategic objectives of the company through many top-down, bottom-up and top-down compilation processes, forming a way of thinking and behavior, and finally forming a comprehensive and effective management control system within the company.
(C) do a good job in financial analysis to provide effective reference for leaders. Reasonable and efficient financial analysis ideas and methods are an important way to improve the management and decision-making level of the company, which will make my work get twice the result with half the effort. In the cost analysis of the company, I will do a good job in breakeven point, economies of scale and sales pricing analysis. , quantitative analysis of specific financial data, combined with the overall strategy of the company, to provide strong financial information support for the company's decision-making and management.
(IV) Strive for Excellence, solidly promote the development of financial work, establish the concept of "division of labor and cooperation, close cooperation and mutual compensation", and require everyone to clarify their responsibilities, unite and cooperate, so that no matter what their responsibilities are, whether they are daily work or temporary tasks, they should be completed to the letter, and communicate in time when problems are found without creating a work vacuum. Carry forward the spirit of "being willing to contribute and be willing to be poor". Financial personnel should be able to proceed from the overall situation, actively resolve and eliminate bad emotions, show high political quality, work overtime, and consciously contribute to make financial work more orderly, coordinated and efficient.
(5) Strengthen team building and enhance service awareness. In 20xx, our work focuses on establishing the concept of quality service, enhancing service awareness and strengthening team building. In our work, we advocate the concept of "serving people first, then doing things", take the service tenet of "sincere care and easy experience" as the center, take the awareness of sincere service as the basis, focus on the standardization of environmental behavior process, and carry out all kinds of work in an all-round way. This year, although we have made great progress in political thought and business and achieved good results, there are still some shortcomings and gaps compared with the requirements of superior leaders, which need to be improved and reformed.
In the future, we will continue to strengthen our study, improve our comprehensive quality, closely focus on the objectives and tasks of financial work, measure ourselves with a pragmatic work style according to Scientific Outlook on Development's requirements, strive to overcome difficulties with innovative and developing work ideas, raise all our work to a new level, and make due contributions to the development of the company.
3. The third part of the company's annual work summary and work plan
Busy time is always the fastest. With the end of this period of work, our personnel work has begun to enter a stable stage. As a member of the personnel department, I will also start to improve my working ability, adjust my status, and let the work be completed smoothly.
Looking back on this week's work, I also have many ideas about my work. There are many improvements, but the shortcomings are still outstanding. I must strengthen myself in order to do this job well. To this end, my summary of this week's work and my work plan for next week are as follows:
I. Work situation
In this week's work, I still maintain a focused and responsible attitude to face my work. In this week's time, I sorted out the employee data of new and old employees, improved some employee data of the company, promptly reminded colleagues who lacked information and supplemented them. The company's equipment and various expenses were also inspected and summarized, and the basic daily work was over. During this time, I also insisted on checking and managing the health of employees, and added regulations on hygiene and health management responsibilities. Employees are required to do a good job in personal and environmental hygiene every day, clean the personal seating environment, and keep in mind personal health and hygiene. And keep employee health records to ensure the health and safety of employees.
In addition, I recruited X new employees, and after a rigorous and meticulous interview, we immediately arranged training. After X new employees complete the basic regulations of the company, they are all taught by the heads of various departments.
Second, personal experience.
At present, it seems that the lack of talents in the company is still very serious because of the situation some time ago. But as a personnel, I can't just recruit people. The management of employees and the management of health problems of enterprise teams are also the top priority now!
Although these tasks are very complicated, only by persisting can we spend this time safely and smoothly.
Third, the plan for next week
At the end of the long vacation, I also found that many colleagues brought some bad habits or failed to return to work. To this end, in next week's work, I will strengthen management and maintain a good environment for the company.
Continue to do the daily basic work next week, and prepare to evaluate the work of some employees. And supervise the workers' requirements for hygienic environment, and keep the company's good working environment.
There are many restrictions in the current work, but we should make full preparations so that we can deal with them in time when necessary.