Collect the three people who are most afraid.

Collect three people's greatest fears:

1. Peer collection: After all, there are many collection companies in the market, which can be roughly divided into bank collection, small loan collection and online loan collection. If you meet a colleague in the process of collection, the collection method is almost ineffective, because it is "transparent" and cannot play a role.

2. People who know the law: Generally speaking, the collection methods include telephone threats, insults, rumors, and door-to-door visits. , can effectively achieve the purpose of collection. However, because these collection methods are illegal, if the other party is a person who knows the law, then the evidence can be completely preserved and there may be counter-threats.

3. People with strong psychological endurance: As the saying goes, a bowl of rice can feed ten thousand kinds of people. Of course, there are also people with strong psychological endurance. No matter what means the collector uses, the other party is indifferent. If it's a big deal, shut it down and force them ashore, without compromise or excuse. There is little hope of urging them back.

Precautions for collection:

Listen to the customer's situation: it should be noted that as an excellent credit worker, you must believe that your customers are reasonable, which is the premise of confidence in recovering non-performing loans.

Secondly, you must learn to put yourself in others' shoes and know exactly what your customers are thinking. Using the method of "caring with heart", communicating with customers with sincere heart and making customers trust you with affinity can usually achieve better results. Some people even borrow money from their neighbors and even pay back the interest when they have no money to pay it.

Have credit knowledge and negotiation skills: you must learn legal knowledge, civil litigation procedures, legal fees, fines, enforcement, payment orders, criminal litigation procedures, criminal law provisions, and consequences of criminal punishment. If you can't grasp these basics firmly, your customers will think you are unprofessional, while others will think you are a liar.

Refer to the above? Baidu encyclopedia-collection