1. Negotiate with the US dollar collection company: you can contact the US dollar collection company by phone, email or other means to inquire about the remittance situation and ask the US dollar collection company to solve the problem as soon as possible.
2. Seek legal aid: If negotiation with the company that collects US dollars fails, you can consider seeking legal aid. You can consult your local lawyers association to learn about relevant laws and regulations and seek legal aid.
3. Complain to relevant departments: You can complain to relevant departments in Hong Kong about the company's collection of US dollars, such as the Hong Kong Monetary Authority or the Hong Kong Trade Development Council.