I owe Shanghai CreditEase Group for more than a year. The car has been taken away. How to negotiate?

Need to contact the official staff of Yixin car loan in time. I owe it to Shanghai Yixin Group for more than a year, and the car has already left. It is necessary to contact the official staff of Yixin Auto Loan in time to negotiate repayment. Yixin Auto Loan is an Internet auto finance platform in China, with an investment of over 6 billion yuan from Easy Car, Tencent, JD.COM and Baidu.