Company strategic objectives
In order to achieve the strategic goal of "two integrations, three innovations, five transformations and trillions", the company adheres to the purpose of "serving the country by air, strengthening the army and enriching the people" and practices the concept of "dedication, honesty and innovation" to continuously enhance the core competitiveness of the enterprise: it has built a domestic first-class high-tech equipment and technical manufacturing system in magnesium-aluminum casting, gear processing, heat meter processing and physical and chemical measurement. In order to speed up the pace of internationalization, the company has carried out extensive cooperation with internationally renowned companies such as Pratt & Whitney Canada, Eurocopter France, Tubomeka, Honeywell USA and GE.
Company development concept
As a part of aviation industry corporation of china, AVIC Harbin Dongan Engine (Group) Co., Ltd. keeps in mind the group purpose of "serving the country by air, strengthening the army and enriching the people", takes aviation as its lofty mission and makes unremitting pursuit for strengthening the army and enriching the people; Adhering to the group concept of "dedication, honesty and innovation", we regard dedication and honesty as the foundation of our cause and innovation and transcendence as the soul of development; Work with other members of China Aviation Industry Corporation to realize the vision of building AVIC into a world-class enterprise group with international influence.
Company service concept
AVIC Harbin Dongan Engine (Group) Co., Ltd. has a full-time after-sales service team (after-sales service department) with full-time staff responsible for after-sales service of products. After-sales service has been programmed, institutionalized and standardized. For a long time, the after-sales service department has firmly established customer-oriented service consciousness, strict service standards, standardized services, and met customer needs through high-quality and efficient services.
Exceed customer expectations through solid work, always take customers as the center, constantly improve working methods and update service concepts; Continuously improve the work efficiency of employees, cultivate a high-quality staff team and communicate effectively with customers; Seriously deal with any suggestions and feedback from customers, take customer satisfaction as the purpose, constantly improve products and deepen services, commit to long-term customer satisfaction, realize continuous improvement of service management, and strive to pursue the perfect combination of product cost performance and service.