To answer case analysis questions, we must first make clear the angle of answering questions, such as the perspective of the parties, the perspective of onlookers (experts) and the perspective of ordinary readers of case materials. The answer usually includes three aspects:
1. The definition of a problem is to find a problem.
2. Analyze the cause of the problem, that is, find out the basis of the problem.
3. Put forward and demonstrate the countermeasures to solve the problem, that is, make clear the solution and demonstrate it, and make it as comprehensive as possible according to the decision-making case and my own opinions.
Second, the problem-solving steps
(1) Let's look at the problems that the case requires to be solved.
The questions put forward at the end of the case analysis questions are generally short, so candidates can look at the questions first, so that they can be more targeted when reading the cases, easily grasp the key points and improve efficiency. Carefully examine the questions, grasp the key words in the questions, and find out what needs to be analyzed.
2. Read the case carefully.
At present, the cases are getting longer and longer, and the subjects are becoming more and more diverse. It is the key to solve the problem by reading the case carefully and finding out the essence of the case problem (such as the problems in the process of enterprise growth and development, the employment of enterprise leaders, the determination of enterprise development strategy, and the internal management of enterprises, etc.). ).
3. Establish an overall framework for answering questions.
After reading the background materials, don't rush to write. It takes you a few minutes to systematically analyze and think about the problem, select the relevant theories needed to solve the problem, determine the ideas and main points of the answer, and first build the answer framework in your mind or on the manuscript paper, so that the ideas can be clear and it is not easy to miss the main points.
4. Specific solutions to case analysis questions. The answer should be divided into three parts. The first step is to clearly analyze what the * * * problem of similar enterprises reflected in the case is (expressed in clear language), and from what broad aspects and big perspectives to explain and solve this * * * problem. The second step is to solve the problems found in the first step, and combine the problems raised in the case from a macro perspective.
The third step: On the basis of solving the strategic problems in the second step, aiming at the specific contradictions and problems in the case, put forward suggestions for improving the system and function, without focusing on the matter. For example, Xiao Song should strengthen the standardization of the company's internal management, especially the organizational system and incentive system.
The answer should be comprehensive, and the narrative should be repeated, not straightforward. The three-part answer in the above example is a big framework, and each part needs to be expanded so that the answer can be flesh and blood.
(2) Matters needing attention in answering questions
1. You can't just answer the final requirements of the case.
2. Avoid unclear levels, unclear paragraphs and unclear priorities when answering questions.
3. Control the number of words.
Too many words or too few answers are not ideal. It is best to use a clean piece of paper, leaving enough space up and down, basically using up the answer space or saving a little.
Reference: /t3275920p 1